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Sample Resumes

ID#  CL-102

Location:  Detroit, MI
A challenging Administrative Support position at a professional corporation utilizing my education, skills and versatility.
July 1995 to March 2002
M.E.S.C  Administration Office, 7310 Woodward Avenue
Administrative Assistant  
Operating Microsoft Office programs (mid/high level skills), alpha/numeric data entry input (9,000 k.s.p.h), operating Outlook e-mail and Internet system, editing, typing (50 w.p.m), scanning resumes and forms for the Legal and Human Resources Department, light handling of a (2-10) multi-lines telephone system, light customer service work, alpha/numeric filing, pulling files, updating archives and creating new filing
systems, proofreading, coding, word-processing, collation of claims and doing research work, mailing duties, printing out labels and envelopes, operating a postage, mail sorter/opener, xerox, 10 key calculator and a fax machine, maintaining excellent detail orient organization, communication and written skills.
April 1992 to May 1995
American Yazaki Corporation, 6700 Ronda Drive
Operating a punch press and a injection molder machine, using different gauges and calipers, assembling small automotive parts and stereo wires, light inspection work, packaging automotive parts and reading different blue prints.
May 1988 to January 1992  
M.E.S.C  Administration Office, 7310 Woodward Avenue
General Clerk
Operating a Unisys main frame and a Windows 95 base
system for heavy alpha data entry input, filing by claim numbers and pulling files in the legal and medical department, sorting, coding and proofreading different documents, reports and memos, daily mailing duties, ordering bi-monthly office supplies when necessary, typing and printing out different labels, customer service work and light bookkeeping.
May 2004
University of Detroit-Mercy, 8700 West Outer Drive
Major: Legal Administration/Business Management
Bachelor Degree, with a (3.25) G.P.A


ID#  CL-103

Location:  Huntington, WV
To obtain a work at home position with a professional company where I can perform and complete all work in the home.
Organized, self starter, detail oriented, with excellent communication and grammar skills.  Skilled in typing.   Skilled in operation of personal computer running Windows 98
Knowledgeable in MS Word, Works, Quicken 99 and various Internet and e-mail.  Knowledge of some Medical Terminology
Work on computer with MS Word, Works.
Typing College term papers for students.
Some knowledge of Accounting.

Graduated from American School, High School.
Attended ICS for semester of Accounting.
Took a computer class at Marshall Universityand a typing class at the Vo-Tech School.


ID#  CL-104

Location:  Farmington, CT
Bachelors of Arts in Sociology, May 2000
Central Connecticut State University, New Britain, CT
Professional Experience
Office Assistant
Mag&Son Clothing, Farmington, CT & New Britain, CT, March1999 to present
Duties:  The use of various programs such as ACT, Quickbooks, Microsoft Office, Counterpoint, and the Internet.  Other tasks:  Faxing; filing; various projects.
Administrative Assistant
Central Connecticut State University, New Britain, CT, October 1997 to May 1998

Duties:  Word processing, data entry, Internet and library research, Microsoft Word and Excel.
Home office is equipped with a personal computer with Windows, the Internet, and Microsoft Office.  Cable modem allows the computer to have constant Internet access.  Computer has adequate memory and a large hard drive, so more software could be installed if needed.  The office also has a scanner and a printer.

Internet experience, the use of Internet search engines for research, e-mail, downloading, data entry, word processing.  Experience with writing and proofreading university-level reports.  Quick learner, eager to learn new skills and new software programs.  Above-average typing skills.  Analytical and research abilities.  Independent; able to complete tasks without supervision.
Negotiable; minimum $8.00 hourly.
Deans list; Alpha Kappa Delta, the International Sociological Honor Society.

ID#  CL-105

Location:  UNKNOWN
Professional Objective & Profile
A highly motivated, goal-oriented business professional is seeking a position that will fully utilize my experience. Skilled in computers, office administration, management, secretarial, communications and human relations.  Desires a position that will provide a challenging opportunity to significantly contribute to the development, support, and expansion of an organization.
Summary of Qualifications
Track Record of Success
More than 7 years of experience building and leading integrated office operations as a Receptionist, Secretary, Administrative Assistant and Supervisor.  Consistently assumed higher levels of responsibilities and authority as a Receptionist during tenure.

Office Administration
Managed the front and back office of an adolescent treatment facility.  Solid organizational, management, interpersonal and communication skills with a proven track record of making sound decisions. Gained valuable experience working unsupervised and delegating responsibilities.
Meeting Planning
Skilled in arranging and coordinating special events and meetings for staff members.  Assisted professional staff with meeting planning, communications, campaigns, design and execution.

Computer, Typing & Office Skills
Skilled in Microsoft Office, Tussman Remote, FilePro, Time Matters and Internet Explorer. Accurate typing skills of 60 wpm. Data Entry, billing, filing, mail room, researching, customer service and knowledge of basic office systems. Knowledge of basic law firm procedures. Ability to perform in stressful, fast-paced environments.
Telephone/Receptionist Expertise
Ability to manage a multiline switchboard and coordinate messages for multiple personnel.  Strong Receptionist background with strong interpersonal skills. Personally handled a 10 line Crisis Hotline.
Employee Relations
Ability to work independently or as a team member. Supportive of staff and office associates.

Education & Classes & Workshops
Temple City High School, Class of 1992
Glendale Community College, Presently
Receptionist Workshop
Attaining certificates in Computer Programming & Science and also Office and Business Administration.
Professional Experience
Administrative Assistant - ROSSBACHER & ASSOC., Los Angeles, 1998 to 2001
Secretarial Backup
Mental Health Worker - AVALON TREATMENT CENTER, Rosemead, 1993 to 1996
Managed Back Office    
Crisis Hotline Supervisor



ID#  CL-106

Location:  Silverdale, WA
Spanish, Microsoft Word, Power Point, Customer Service, High School Diploma, Typewriter,Cash Handling, Advertising, Scheduling, Record Keeping, Faxing,Computer, E-mail, Internet, Translating, Interpreting.
I desire to work for a company that challenges me in my career. Also, I would like to gain the valuable experience that working for your company offers. I'm a fast learner and if given the chance I can be a great asset to your company.
Diploma, Samuel Fels Sr. High School  June, 1999 Philadelphia, PA, 19111  GPA: 3.4
July 2000- November 2000      
Temporary Services.                                                                        
Personnel Clerk: Compiled, maintained, prepared and filed personnel records and files making sure that any documents missing or unaccurate would be replaced with the correct information.          
Accrued the high number of 80 records filed, organized and revised in an 8 hour period.
BP AMOCO, Broomall, PA                
February 2000- April 2000
Gas station and food shop.                                                                          
Cashier: Operated a cash register at a gas station with daily sales of $ 2500, ensured shelves were properly stocked with convenience foods and general automotive supplies.                                                                                                          Customer Service Representative: Answered the telephone, ensured that customers were satisfied with our services, reported any complaints to my supervisor.
A&V Housecleaning Services, Philadelphia, PA          
November 1996- January 2000
Housecleaning Services
Customer Service Representative
: Recorded information pertaining our customers' accounts. Designed pamphlets which helped advertise our services. Answered customers concerns. The owner of this small company did not speak any english, so I was responsible for translating documents from Spanish to English / English to Spanish, interpreting and answering any concerns she had regarding the management of the company's public relations.


ID#  CL-107

Location:  Clarksville, TN
Seeking an Administrative, Bookkeeping, Clerical, Customer Service, Scheduling, Data Processing, Internet Research, Technical Support, Teaching, Tutoring, or Word Processing position to increase my knowledge and skills working with computers as an employee or contractor from my home office.
Highly motivated, well-organized, and detail-oriented individual. Works well individually or as a team player.  Over twelve years of progressive, professional human services experience in retail, banking, social services, and volunteer work. Computer literate (Microsoft Works, Microsoft Word, Microsoft Excel, QuickBooks, Internet, Proventure Business Cards &
Brochures, and Cannon Creative) hardware (Desktop, Laptop, Scanner, Digital Camera, Fax Machine, and Printers), and software technical support and installation.  
Member of the Golden Key National Honor Society.  Volunteer work for the U.S. Army Family Support for 12 years.  
MSTB Enterprises, Clarksville, TN.
Own and operate a small business that includes business and computer services.  Services include bookkeeping, Internet research, computer installation and setup, basic computer tutoring, data and word processing, resumes and job search assistance, customer service evaluations, merchandising.  Currently serving 10 companies providing customer service

News America Marketing, Marietta, GA.
Worked independently marketing, merchandising, and promoting American Express.  Organized a route of 10-200 local businesses, placed promotional materials, promoted the use of American Express, and entered the information
by a computerized telephone system.
ADMINISTRATIVE ASSISTANT                                        1996-1997    
Crisis Pregnancy Support Center, Clarksville, TN.
Assisted executive director performing administrative duties related directly to the operations of the center including office procedures, bookkeeping, tax preparation, computer operations, bulk mailings, fundraising, and volunteer coordination.  Educated, counseled, referred, and followed-up with clients and their families in a crisis pregnancy.

First Union National Bank, Clarksville, TN.
Processed banking account transactions, maintained, balanced, and reconciled cash drawer utilizing computer data-entry and the ten-key numeric pad.  
Provided customer service, informed customers of bank products, and referred customers to the designated personnel.  Performed general office procedures and assisted in the training of new hires.
CONTACT VOLUNTEER                                  
U.S. Army Family Support, Ft. Campbell, KY.
Providing on-call assistance for 12 years to military family members by maintaining a telephone contact roster for the purpose of informing family members of troop deployment,
updates to military issues, emotional support, and information and referral to military and civilian agencies.  Certificate of Training 1991.
MindLeaders, Columbus, OH (Microsoft Office & Technical Web Development)    Present
Bachelor of Science in Social Work, University of Hawaii, HI.  (GPA 3.66) 1994
Associate of Science in Bookkeeping, Monterey Peninsula College, CA.  (GPA 3.53)   1989
Central Coast College of Business Data Processing, Salinas, CA. (Certificate) 1987


ID# CL-108

Location:  West Chester, OH
Summary of qualifications
Administrative and Marketing Director with over fourteen years of law firm marketing and management experience.  
Specific qualifications include:
Strategic Planning      
Marketing Plan Development
Special Events Design /Management  
Marketing Skills Coaching
Financial Planning    
Budget/ Fiscal Operations Management
Space and Facilities Planning/Design  
Personnel Management

Firm Administrator and Marketing  Manager
May 2000- present  
Huprich & Krasnove Cincinnati, Ohio            
Responsible for all aspects of firm administration and marketing, including, financial management, personnel including attorney recruiting, technology, marketing strategy and plan development, website development,  marketing coaching and training, and facilities, special event planning and coordination.  The firm has seven attorneys, four in Cincinnati and three in Los Angeles, CA. I supervise a branch office manager and a part-time bookkeeper.  The firm specializes in representation of  regional, national and international developers in real estate development and leasing.
Firm administrator and Marketing  Manager    
October 1999- 2000

Millisor & Nobil,  Cleveland, Ohio
Responsible for all aspects of firm administration, including, financial management, personnel management and attorney recruiting, technology, marketing  planning, public relations,  event coordination, and facilities for thirty attorney firm with three branch offices.  My  staff consisted of a controller, two bookkeepers and a network administrator.  I was a non-voting member of Executive Committee.
( Time off to be home with children   1996- 1999)
Firm Administrator
May 1995- May 1996      
Gallagher, Sharp, Fulton & Norman Cleveland, Ohio            
Responsible for all aspects of firm administration and marketing, including, financial management, personnel including attorney recruiting, technology, marketing planning, training, seminar and special event coordination and  facilities, for  forty-five attorney firm.  I was a non-voting member of
Executive Committee and co-chair of the firm marketing committee. My staff included a controller, network administrator, word processing dept. manager, docket and file manager.
Personnel  administrator      
April 1994 - April 1995
Squire, Sanders & Dempsey   Cleveland, Ohio
Personnel manager of Cleveland office of 153 attorneys, 75 secretaries and 18 word processors. Responsible for staffing, compensation, terminations and hiring, and supervision of all non-legal personnel.
Firm Administrator and Marketing Director  
1991- April 1994

Cors & Bassett     Cincinati, OH
Responsible for all areas of marketing and administration for this 45 attorney  firm.  Created operations budget and  worked with Executive Committee to develop strategic plan.  Non-voting member of firm executive committee.  Coordinated office space build out and move to new office space. Created firm, practice group and individual attorney marketing plans.  Responsible for business development, coaching and training, special event creation and coordination.
Law Firm Marketing Consultant    
Kohn Communicaitons    Los Angeles and Cincinnati, OH
Independent contractor to Los Angeles based law firm marketing consulting company.  Retained by client law firms for coaching and training, marketing plan creation, and workshops I conducted to introduce and develop relationship management skills.

Other Firm Administrator positions:
Armato, Gaims, Weil, West & Epstein    
18 attorneys Los Angeles, CA     1989-1990
Avery International (in house law department)  
4  attorneys   Los Angeles, CA    1989
Ross & Scott    
3 attorneys     Los Angeles, CA    1985-1989
Prior to 1985,  I was a corporate and securities paralegal with Skadden, Arps, et al. and Rogers & Wells in Los Angeles from 1982- 1985.
MBA    1990
Pepperdine University        Los Angeles, CA
Paralegal Certification (ABA certified)
University of California, Los Angeles     Los Angeles, CA
Bachelors of Arts, English      1981
University of California, Los Angeles     Los Angeles, CA

Association of Legal Administrators
Member since 1987
Tri-State Chapter
Public Relations Officer     2001
Editorial writer  June 2001 ALA News

ID#  CL-109

Location:  Burlington, Ontario (Canada)
Employment History
REGIONAL POWER INC.   (division of Manulife Financial)
October 1997 - Present
Office Administrator/Co-ordinator
Liaison between suppliers and generating sites
Administered regulatory requirements per power purchase agreements
Designed and administered marketing program
Public relations work with two native Indian bands
Implemented cost savings program for small hydro power developer
Financial management of hydropower sites
Participated in the Windpower Committee
Participated in the Waterpower Task Force

Working knowledge of internet - downloaded and uploaded files as required
Working knowledge of Word, Excel and PowerPoint
ATLAS CAPITAL GROUP (formerly Finsco Services)
February 1996 - September 1997
Executive Assistant
Provided administrative support to the President
Prepared monthly expense reports
Co-ordinated travel arrangements
Health and safety co-ordinator
Branch Administrator/Senior Secretary
January 1994 - February 1996
Provided administrative support to Vice Presidents
Secretary of Compliance Committee and various management meetings
Tracked and analyzed corporate and fund expenses
Disaster recovery plan co-ordinator

Liaison with property management and Midland head office
Maintained petty cash
September 1991 - December 1993
Executive Assistant
Provided administrative/travel support for the President
Prepared documents in Word Perfect 5.1 and Lotus 1-2-3
Documented and analyzed expenses for all senior management
May 1990 - September 1991
Executive Assistant
Handled all administrative duties for the Executive Vice President
Typed documents in WordPerfect 5.0 and Lotus 1-2-3
Co-ordinated annual meetings for pension and insurance funds
Participated on the committee for the CCFL awards dinner

October 1988 - May 1990  
Assistant to the I.T. manager
Trained staff from other offices on Word Perfect 5.0
Provided support to branches for hardware and software solutions
Prepared schedules on Lotus 1-2-3
Managed System 36 - backup; answering messages
Assisted in implementing an accounting system onto System
Prepared a report on implementing a desktop publishing program
September 1983 - October 1988
Administrative Assistant - Accounting/Auditing Services
Provided administrative support to two partners and four managers
Prepared documents in WordPerfect 4.2 and Lotus 1-2-3

Administrative work for the partners (time report/expense reports/travel)
Backup for the supervisor when required
Organized a course for all Price Waterhouse (Canada) offices. This required written and oral correspondence with all levels of the company
Word Processing Operator
December 1981 - August 1983
Typed financial statements and other large documents on the AES Word Processor
January - April 1993   Effective Business Writing Course (Ryerson)
April 1992    Beyond Secretarial (one day seminar)
February 1984 Sheridan College - Microcomputer Programming Course

August 1981 Weston Business College - Wang Word Processing Course
September/June 1981 George Brown College - Medical Secretarial Course


ID#  CL-110

Location:  Brandon, FLA
Confident in analytical / organizational skills, ability to prioritize multiple projects and tasks while possessing the level headedness to handle last minutes changes and requests.
Liaison for upper management with clients, vendors and office personnel.
Scheduling, calendaring and event coordination with the ability to prioritize.
Travel, transportation, and hotel accommodations for US and overseas travel.
Process expenses reports, including the capability to convert.
High level of interpersonal skills with the ability to demonstrate poise, tact and diplomacy.
Discretion in handling/judging sensitive and confidential situations.
Answer phones, field/answer questions, reply to emails not requiring personal attention of the executive.
Work independently and proactively with an eye to both aesthetic presentation and accuracy of content while possessing talent for timeliness and efficiency.
Responsible for general correspondence, memos, charts, tables, graphs, spreadsheets, business plans, presentations, dictation / transcription, database maintenance, payroll processing, general filing systems and supply requisitions.

Uniroyal Optoelectronics            
1/01 - Present
Executive Assistant to CEO, COO, CFO, President, CTO, CIO, VP of Product & Development, EH & S Manager, Quality Control Manager, HR Director,  & Intellectual Property Manager
WTTA TV 38                                                                                      2/99 - 1/01
Executive Assistant to Regional Director , General Manager, Sales Manager
Assistant / Backup to Traffic Manager , Copy/Continuity Personnel and Log Editor
Jay Advertising                                                                                  6/97 - 2/99
Executive Assistant / Account Coordinator   5/98 to 2/99
Front Desk / Office Assistant   6/97-2/99
Briggs Legal Staffing (DBA Co-Counsel)
3/95 - 6/97
Staffing Coordinator       3/97-6/97
Personnel Coordinator   11/96-3/97
Receptionist / Office Assistant 3/95-11/96
Broad and Cassell, P.A.            
8/94 - 2/95
Office Assistant / Entry Paralegal                        
Goller Entertainment                                        
9/93 - 7/94
Kaylor & Kaylor, P.A.                        
7/91 - 8/93
Receptionist / Legal Secretary

South Florida Community College    
Legal Assistant                                              
Graduated 1993
Working knowledge of:
Photo Editor
Corel Draw
Smart Draw
Picture Easy
Groupwise / ccMail / Lotus Notes

FileMaker Pro
Windows 95/98/ME & NT
Columbine / AS400
Visio Standard
Acrobat Adobe

ID#  CL-121

Location:  Montgomery, AL
O  B  J  E  C  T  I  V  E
I am looking for a position in which I can establish a
S  U  M  M  A  R  Y
A quick learner, I am looking for a career with a
company that can offer me a position
with opportunity for advancement.  I enjoy working
with the public and I am capable of
handling multiple tasks with out constant supervision.
I am, above all, looking for a
chance to prove myself as an employee.
W  O  R  K    H  I  S  T  O  R  Y
Boxers Restaurant    Albany, GA

Manager Assistant                                    
1/02 to 2/02
Assist with inventory, filing, and verifying tickets
of employees.
H & H Used Auto Parts       Albany, GA
Secretary/Office Manager                          
9/01 to 1/02
Perform office skills, filing, inventory, prepare
invoices and statements, answer phones,
locate parts for customers, computer work, and provide
customer service.
Sleeping Crow, INC.    Albany, GA
1/01 to 7/01
Answer phones, filing, some computer work, contact
customer for their satisfaction.
Villa Garganos     Albany, GA

2/00 to 1/01
Wait on tables, run cash register, answer multi-line
phone system, did nightly and
monthly closing reports, and balance drawer at end of
night.  Also provided customer
service to unhappy customers.
Cab Stand       Albany, GA
5/99 to 12/99
Wait tables, carry and cash out bank, did closing
paperwork at the end of the night.
Galvestons/ Detour 21     Albany, GA
3/98 to 5/99
Wait tables and handle own bank.

E  D  U  C  A  T  I  O  N
Lakeland Christian                                    
Lakeland, FL
High School  1993
Received GED in April of 1999

ID#  CL-122

Location:  Neenah, WI
My goal is to find a telecommute job so I can work from home. I am hardworking, honest, can meet a deadline and love to be busy.
Strong Chiropractic    Neenah, WI
Nov 2000 - Jan 2001
I was a receptionist, would greet customers, make patient folders, insurance info, answered the phone and scheduled appointments
First Star Bank    Oshkosh, WI
July 2000 - Oct 2000

Customer Loan Support
I answered incoming calls from customers requesting info on their accounts. Entered any and all comments of what was done to the account or the reason why the called. Had to do research if I couldn't get answer to customer and call them back. Faxing.
Tax Airfreight, Inc    Milwaukee, WI    
April 1997 - July 2000
Billing Support
I had certain accounts I was responsible for the billing. Had to make sure the rates were correct, printed invoices and mailed them to customers. If customers called I would work with them. I had to make adjustments if the rates were wrong. I did data entry. Basically entering all the billing information in if it wasn't entered. Commented all bills that needed adjusting. Faxed info to customers. Did sales calls when pertained to billing.

Graduated from St Francis High School 1993
Some College

ID#  CL-123

Location:  Graysville, GA
My objective is to obtain a telecommuting position that will allow me to utilize my skills in one or more of the following areas: office management (clerical assistance),  transcription, research (telephone/Internet), customer service, inbound telemarketing,  and/or call center duties,  recruiting, human resources, editing/proofreading, bookkeeping (pay roll) , and, computer/Internet work (virtual assisting)
* I have thirteen years experience in office management.
* I have successfully worked from home since 1993.
* I have a secretarial business., " Crescent Moon Office Assistance" .

* I have a complete home office which includes: two phone lines, a cell phone,  Windows XP,  fax machine,  DSL, a library of computer software programs, and a laser/copier/scanner.
* I am familiar with all Microsoft applications.
* I type 75-80 wpm.
1984-1987     Diploma, Boyd-Buchanan High School
1987-1988   License in Cosmetology, Highland Styling Academy
Data Collector, Net E.
This is a telecommuting position in which I use the telephone and the Internet to gather financial  information, and conduct research  on public companies. I enter  the information on the company website, which is for the investment community.
Office Manager, WAHCO, Inc.
This was a telecommuting position in which my responsibilities included: office administration, transcription, customer service, appointment setting, human   resources, editing/proofreading, research, bookkeeping, recruiting, and computer/Internet duties.
Office Manager, Cofrancesco Remodeling Company
This was a telecommuting position in which my responsibilities included: telephone canvassing, lead generation, inbound/outbound telemarketing, (call center), customer service, research, and general office duties.

ID#  CL-124

Location:  Dresden, TN
To obtain a challenging position that will allow me to interact
with the public, help people and advance and enhance my career opportunities while working from my home and being close to my family.
I would be an excellent asset to any employer for my highly advanced computer processing skills, my ability to learn fast, and terrific organizational skills. I am also knowledgeable in many scientific and environmental backgrounds due to my educational experience. With my wide-range of interests I adapt easily to changes in my daily schedule and challenges in my life. Throughout my college years and work experience I
have had tremendous opportunities to work independently and
with small and large groups of people.
1993-1997 Bachelor of Science Degree in Natural Resource Management,
Attended: The University of Tennessee at Martin
Emphasis: Wildlife Biology
GPA: 2.8
Shipping Clerk (temporary position), Superior Fireplaces
Entered shipping and inventory data into computer warehouse system. Prepared reports on shipping and inventory data. Prepared shipping documents on special Shipping Database software, Microsoft Word, and email. Aided in shipment scheduling of 10-15 trucks daily as well as other clerical duties.
Worked with office staff and loaders to get (fireplace)
shipments out in a timely and orderly manner.
Inventory Clerk, Avon Books
Entered inventory data into warehouse computer system. Assisted 5 other office clerks in daily checks of inventory. Created and published numerous reports, spreadsheets, and documents for the executive offices. Proficient at my computer programs including Microsoft Word, LOTUS, Microsoft Excel,
email, and other processing programs. Performed various clerical duties as well.
Environmental Educator, Wahsega 4-H Center, University of Georgia
Responsible for instructing various outdoor and environmental classes at elementary and middle school levels. Taught 15-50 students daily in various fields of interest and environments.
Responsible for children's safety and welfare during classes. Prepared and executed lesson plans and maintained labs, equipment, and live animal exhibits.
Secretary/Clerical typist, The University of Tennessee at Martin
Military Science Department
Assisted the head secretary in her daily duties. Worked closely with students and on-campus staff. Prepared military contracts for ROTC cadets and other military forms needed by staff. Proficient at many Word Processing and Publishing computer programs. Published numerous pamphlets and booklets
for cadet recruitment including slide shows (Powerpoint) for classroom briefings.

ID#  CL-125

Location:  Charlottesville, VA
To obtain a part-time clerical position that offers diversity and a challenge to further my skills in the accounting field.
Typing 45+ and 10 key.
Multi-phone lines.
Ability to work independently with good organizational and communication skills.
Capable of handling multiple tasks.
Ability to work under pressure in a fast-paced environment.
Strong knowledge of general accounting procedures.
Strong Knowledge of office practices and procedures.
Professional appearance and attitude.

High School Diploma
Certificate in Word perfect 6.0
Attended Piedmont Virginia Community College working towards Business Administration degree
National Optronics - Charlottesville, VA
Accounts Receivable Clerk
Provided customer service to customers. Helped with any inquires customer needed. Processed and adjusted payments to customers accounts.  Made weekly collection calls and updates on customers accounts.  Extensive data entry and file maintenance.  Researched and processed credit memos, checked credit status reports on customers, and set up new accounts.  Maintained shipping and cash receipts logs.  Generated customers invoices daily. Assigned special A/R
projects and performed general office duties.  Assisted in monthly closing and attended continuing education seminars.
Acme Design Technology Co - Crozet, VA
Accounts Payable Clerk
Processed and verified accuracy of invoices and journal entries. Performed weekly check runs, data entry, and file maintenance. Set up new vendor accounts. Maintained daily bookings and shipping logs. Issued daily and monthly financial statement reports.  Assisted in general ledger monthly closings.  Processed credit memos and generated invoice statements daily.  Handled incoming and outgoing mail. Backup for switchboard operator, bank depositor, A/R clerk and payroll assistant.

Judith Fox Temporary Agency - Charlottesville, VA
Office Assistant
Customer service, data entry, filing, multi-phone line, cashiering, and general A/R.
Greeted the public, answered inquiries, and scheduled appointments. Assisted in medical billing.
Family Friends Agency - Charlottesville, VA
Present PRN Child Care Monitor
Assist owner in scheduling childcare services and soliciting prospective new clients.  Also provide childcare service for clients around the Charlottesville/Albemarle area.
IBM compatible, Windows 98, Microsoft Word 97, Excel 97, E-mail, Internet, Quantum and QuickBooks.

ID#  CL-126

Location:  Prosser, WA
To secure a position where my computer background and
office skills can be fully utilized.
Office Manager
Muffett & Sons, Inc.   Grandview WA        
05-01 to current
Balance daily books, bank deposits, data entry, maintain customer accounts, maintain inventory, prepare, maintain and process numerous daily reports relating to customer accounts and inventory, process monthly statements and reports, filing, open and route mail answer and route multi-phone lines.
Accounts Payable

R.E.Powell Distributing, Inc.  Grandview WA          
02-99 to 05-01
Prepare, maintain, verify and process all invoices, issuing checks to vendors by due dates, data entry, balance daily books, customer service and billings, assisting with process of monthly statements, filing, open and route mail, answer and route multi-phone lines.  I was promoted to the accounts payable position from the convenience store accounting
Reason for leaving: I was contacted by the store manager of Muffett & Sons and was offered the office manager position.
Accounts Payable
Bleyhl Farm Service, Inc.    Grandview WA          
03-95 to 02-99
Verify, prepare and maintain all invoices for twelve departments, answer and route  semi-automated phone lines, filing, data entry, customer service and billings,

assisted with monthly statements. Also maintained the
company employee savings program which included deposits, withdrawals and monthly statements.
Reason for leaving: I was contacted by the office manager of R.E.Powell Distributing and was offered a position in their company.          
Office Clerk
Bleyhl Farm Service, Inc.   Sunnyside WA          
06-91 to 03-95
Customer service and billings, data entry, maintain inventory, balance daily books, bank deposits, open and route mail, answer and route multi-phone lines, accounts payable, accounts receivable, filing.
Reason for leaving: Promoted to the accounts payable position in the main office.

Detail oriented
Vendor relations
Problem solving
Purchasing systems and procedures
Computer proficient
Able to meet deadlines
MS Word, MS Works, Excel, spreadsheets
Comments: I have a complete home office set up

ID#  CL-127

Location:  Dallastown, PA
I am currently seeking a telecommuting position that will utilize my office, management and administrative skills. I am particularly interested in working as an efficient assistant, organizing, planning and fulfilling the needs of an individual that would prefer to focus on his or her best talents while allowing me to handle some of the everyday tasks that are required of
an assistant. I am accustomed to working in demanding, challenging, and diverse positions. Every project will be performed in a professional and timely manner. My success in the past has stemmed from my strong commitment and sense of professionalism. I am a self-starter, maintain a high work
standard, and have been recognized for my ability to follow through.

Software: MS Office 2000 suite, Corel Office 2002, Adobe Acrobat 4, Windows 98, Internet, Lotus SmartSuite Millennium, basic HTML coding
Administrative: 10,000 KS/HR alpha/numeric, Word Processing, Spreadsheets, Accounting, Internet Research, Email, Self-Motivated, Clerical, Data Entry, Task-detailed, Independent Worker
MS Word 2000, MS Excel 2000, MS Access 2000, MS PowerPoint 2000, MS Publisher 2000, Adobe Acrobat 4, Corel Office 2002, Lotus, Windows 98, basic HTML coding, administrative/clerical duties, data entry, word processing,
bookkeeping, using Internet, email, motivated self-starter, independent worker, handle simultaneous projects, meet deadlines and quotas

Tiger Virtual Assistance, Opelika, AL
Data Entry Specialist    
(02/02 - present)
*Data entry utilizing the MS Office 2000 programs.
*Internet Research.
Workaholics4Hire, Ontario Canada
Web Information Services Team Manager  
(02/00 - present)
*My Workaholics4Hire eTalent portfolio: (Research and Development Dept. with
a service title of Top Quality Research Services)
*Corporate Intelligence Research/Profiles.
*Client contracts (research work, data entry, word processing,
transcription, editing, etc.).

*Providing excellent customer service to clients, employers, and members.
*Incoming/outgoing email.
*Research of available telecommuting positions.
*Data entry/proofing of jobs for online job database.
*Research of information on benefits of telecommuting.
Wal-Mart, Shrewsbury, PA
Layaway Associate  
(10/98 - 03/99)
*Handled cash intake.
*Provided excellent customer service.
*Dealt tactfully and effectively with difficult customers.
*Responsible for the entry of layaway applications into company database.
US Postal Service, York PA
(09/92 - 12/97)
*Performed data entry of mail images in preparation for bar coding.
*Inputted data by ten key touch on computer keyboard.
*Hardworking, meeting deadlines and quota.
Commonwealth Supply Company, York PA
Administrative Assistant  
(04/91 - 09/92)
*Operated and maintained a busy six-line switchboard.
*Provided clerical support for all company departments.
*Responsible for billing, payroll, accounts receivable/payable and other
related accounting duties.
*Transcribed oral presentation and meetings.
*Coordinated incoming mail and faxes by relaying them to proper personnel.
*Performed dictation, word processing and data entry.

Delta Carbonate, Inc., York PA
Receptionist/Accounting Clerk  
(11/89 - 03/91)
*Answering a multi-line switchboard for three companies.
*Greeting and directing visitors and vendor representatives.
*Recording diesel fuel/gas usage and truck mileage for taxes.
*Recording truck mileage for taxes.
*Typing of monthly reports, letters, quotes, forms, etc.
*Billing (on a IBM System 36 computer).
*Pre-invoicing for billing.
*Assisting with personnel and payroll duties.
*Recording of truck trips for revenue and taxes.
*Matching receivers with purchase orders for A/P.
*Cash application for A/R.
*End-of-day backup for entire IBM system.
*Miscellaneous typing and filing, Lotus 123 and data entry.

Currently enrolled in online courses through Smart Certify Direct to become Microsoft Certified in MS Office 2000 and MS FrontPage 2000.
Brainbench Transcript
Consolidated School of Business, York PA - 1999
Software Specialist Certificate in MS Office 97, MS Publisher and Windows 95, GPA: 4.0
Christian School of York, York PA - 1981
High School Diploma in College prep courses, GPA: 3.89
I would be pleased to work with an organization that requires
full-time/part-time on-site, contractual, temporary, or outsourced work. Theideal position would allow me to work on a piece-by-piece basis, which would provide me freedom to work quickly on a given project. Completing contracts from my
own home office would allow any prospective employer to reduce the usual associated costs of hiring an on-site employee, as I would be willing to absorb these costs. I am seeking off-site employment and have the
background needed as a professional telecommuter. This allows me the freedom to work more than the traditional 40-hour workweek. I am fully equipped with a professional home office and high-end computer system.
My success in the past has stemmed from my strong commitment and sense of professionalism. I am a self-starter, maintain a high work standard, and have been recognized for my ability to follow through.

COMPUTER - Alpha (IBM compatible) 950MhZ AMD Enhanced Athalon w/ a 56k modem, 30 GB hard drive, 256MB SDRAM, DVD drive, 8x4x32 CD-RW drive
PRINTER - Lexmark X73 (2400x1200 dpi color inkjet printer; 46-bit color scanner; b/w and color copier)
FAX - I have a stand-alone fax machine and I also have a fax number to receive faxes to my email
INTERNET - My connection is via high-speed DSL
Dos - Windows 98 (2nd edition), MS Office 2000 (Premium Edition), MS
Publisher 2000, Corel Office 2002, Act 4.0, IE 5.5, Outlook Express 5,
WinZip 8.1, Adobe PhotoShop 6, Adobe Acrobat 4, Adobe PageMaker 7, Adobe

FrameMaker 5.5, Lotus SmartSuite Millennium, PC Anywhere 10, ICQ
(#42978364), MS NetMeeting, AOL IM, and MSN Messenger.

ID#  CL-128

Location:  Bothell, WA
Business Property Development      Bothell, WA
Administrative Assistant/Lease Administrator
-Instigated new collections procedure that significantly decreased the number of tenants who had outstanding balances on their accounts.
-Verified that tenants had proper insurance.
-Responsible for tracking gross sales for 100+ tenants and collecting percentage rent when applicable.
-Organized lease files and created lease summaries.
-Assisted owner with travel plans, personal correspondence, Internet research and taught him to use e-mail.

-Accounts receivable duties including collecting rent and maintenance fees, notifying tenants of appropriate late fees per their lease, and creating and verify tenant ledgers.
-Accounts payable duties including posting invoices for nine shopping centers, running checks, and addressing vendor concerns.
-Miscellaneous office duties including answering phones, ordering supplies, mail distribution and creating filing systems.
Bloedel Timberlands Seattle, WA
Assistant to the Controller
-Tracked timber sales.
-Phones, filing, and photocopying.
-Tracked investments.
All Night Media Stamp Co.  San Rafael, CA
Sales Assistant

-Followed up on sales leads from trade shows and our website.
-Assembled packets of sales materials for sales representatives and stamp demo artists.
-Created materials such as how-to sheets in order for our representatives to sell our products more efficiently.
-Tracked customer accounts to assure that they were up to date and determined if they were eligible to sell our licensed stamps.
 1993-1997   Seattle Pacific University   Seattle, WA
B.A., Theology and History.
Graduated Cum Laude.
Proficient:  Word, Excel, Outlook
Familiar: Access, ACT, Front Page, Dreamweaver

ID#  CL-129

Location:  Saint Louis, MO
A secretarial position in a fast - paced environment.
-Excellent organizational skills        
-Strong customer relations skills
-Computer proficiency                      
-Data Entry
-Telephone answering                      
-Word processing & typing
-10 - key                                              
-Medical terminology
MS Word - 95, 97, ME & XP; Excel 95 & 97; File Tracker
program;  DOS
Subway     Saint Louis, MO
Food Preparer
The Linde Group      Bridgeton, MO
Filed records in alphabetic & numerical order, and according to subject matter.
Read incoming material & sorted it according to the file system.
Placed cards, forms and other material in files and cabinets.
Located & removed files upon request using File Tracker.
St. Johns Mercy    Saint Louis, MO

PCA / Secretary
Answered signal lights to determine patients needs.
Did CNA work to help nurses in the CCU.
Performed secretarial duties, utilizing knowledge of medical terminology.
Compiled and recorded medical charts using a word processor and longhand.
1994-1998 Diploma / Rosary High School

ID#  CL-130

Location:  Graham, NC
To obtain a telecommuting position utilizing my skills and experience.
Professional experience
Time Warner Cable Adcast    Charlotte, NC
Assistant Traffic Manager
-Assist in management of thirteen person Traffic Department.
-Handle all aspects of employee reviews/discipline.
-Data Entry of customer orders.
-Verify and reconcile commercial logs.
-Program network breaks.
-Internal and External Customer Service.
-Head a team of data entry operators transferring entire
database from one software system to another.
-Assist field engineers with troubleshooting technical difficulties.
-Monitor commercials for quality and content.
Henebrys Jewelers    Martinsville, VA
Office Manager
-Handled accounts payable and receivable.
-Handled customer complaints/Customer Service
-Assisted on sales floor.
-Responsible for all clerical duties: correspondence, filing, data entry, etc.
-Worked closely with Credit Department regarding customer accounts.
1993-1996  Old Dominion University  Norfolk, VA

B.S., Interdisciplinary Studies Professional Communications
1991-1993  Patrick Henry Community College  Martinsville, VA
A.A., General Studies
Computer Skills
Windows XP, MS Word, MS Excel, MS Outlook, MS Office, Internet Explorer, and Cam Systems Eclipse.


ID#  CL-141

Location:  Platte City, MO
Competent, highly productive and self-motivated young professional provides experience in the following business areas:
sales / marketing / customer service. Offer strong experience in sales/marketing/customer service acquired through 2 years of experience in real estate industry as a Leasing Agent and Assistant Apartment Manager. Attained 5 years of experience in hospitality industry where sales and customer service were the dominating aspects to everyday activities. Generate new business and sales by truly listening to prospective customers needs and concerns and developing solutions to
meet their needs. Friendly, outgoing personality is link to establishing rapport and credibility and subsequent sales. office administration. Background is complemented by outstanding office administration skills and ability to juggle numerous administrative tasks. Accustomed to working with vendors and managing small team for the last 18 months. Strong time management, organization and prioritization skills; excellent interpersonal and communication skills. Utilize various software programs to produce business documents and various marketing tools. bookkeeping. Accumulated 18 months of experience in Accounts Receivable, other bookkeeping functions and foundation in accounting. Review invoice discrepancies and resolve issues; prepare bank deposits; utilize Rent Roll to track accounting information and generate multiple accounting reports. For 5 years handled large sums of cash on daily basis and prepared cash reports.
computer knowledge. Proficient in Microsoft Word, Publisher, PowerPoint, Excel, Access and Works. Avid user of the Internet.
Seeking subcontracting, work-from-home career opportunities
FALCON POINT APARTMENTS Kansas City, MO 2000 to Present
Assistant Manager since 2001
Team with Manager to direct multiple operations of 192-unit apartment complex. Primary activity entails all aspects of apartment management including showing apartments to potential tenants and facilitating the entire sales process, handling leasing and closing functions, resolving complaints and on-site incidents, tenant relations, overseeing delinquent and problem accounts, and managing all aspects of the office in conjunction with manager. Entrusted to make decisions concerning businesses assets. Manage 3 staff members in
absence of manager. Sales and customer service are primary components to business growth. Summary of key functions:
Bookkeeping: Review invoices and enter data into computer system; research and resolve invoice issues; tally deposits, enter information in system and close out batch; prepare bank deposits; handled payroll on 3 occasions. Utilize QuickBooks and Rent Roll software to track financial data, generate residential information and business reports.
Administration. Spend great deal of time using various software programs to accomplish multitude of tasks. Activities include posting rent, entering invoices, generating lease-ending reports, vacancy reports, month-end accounting, traffic, closing ratio and other reports, retrieving data on residents, entering pro-rates and charge-up fees (pet fees, carport fees, etc.), entering maintenance work order information, and other activities. Interact with residents, customers, vendors, supervisors and apartment locators,
primarily via telephone.
Worked with 704 potential tenants and closed 160 deals (44%); closing ratio is higher than most apartments whose ratio generally reaches 33%. In September 2002, closed 50%.
Recognized for closing the most deals 16 out of 32 months of tenure (50%).
Closed 34% of deals in 2000 and 54% in 2001.
Played a key role in improving employee productivity and morale that led to higher sales.
Developed a call sheet outlining significant questions for Leasing Agents to ask potential tenants that helped increase sales. Idea was important in helping company earn high performance ratings when surveyed by secret shoppers.
Leasing Consultant 2000 to 2001
In this sales role, contacted Apartment Locators to inform them of apartment availability and special deals and marketed
apartments to area businesses. Devoted 100% of time and energy into marketing and promoting business to propel sales in this extremely competitive industry. Handled diverse administrative activities and cultivated rich relationships with many tenants that led to referrals and lease renewals.
Championed a Business-2-Business program during first year to capitalize on potential opportunities with leading area businesses. Helped Create and launch a Preferred Employer Program that was highly successful and is still in existence and still reaping financial benefits.
Fostered vital relationships with numerous apartment locators and continuously interacted with them to generate more traffic and sales.
Successful marketing and promotional campaigns were pivotal in boosting business and revenue
Paid attention to the needs of tenants and responded in an urgent manner that led to many renewals.

Maintained high level of productivity among other Leasing Agents.
OUTBACK STEAKHOUSE Kansas City, MO 1995 to 2000
Server / Hostess
Trained dozens of Hosts and Hostesses during 5 year period.
Successfully sold an additional $10 to $20 per ticket through suggestive selling techniques.
Collected/processed $200 to $900 per night.
Recognized as a highly efficient professional; continually received compliments on superior service.


ID#  CL-141

Location:  Pinellas Park, FLA
To obtain a position that utilizes my experience with the opportunity for advancement.
Detail orientated, self-motivated, highly organized professional individual with good communication and customer service skills.  With 50-60 WPM typing capabilities.
1994-1998        High School Diploma, Lakewood High School
1998-2000        Diploma in Medical Transcription, Professional Career Development Institute
Contract Work        
Dictation Transcriptionist, Allstate Insurance Company

Picked up and dropped off all materials
Typed verbatim-recorded statements taken from claimants
Proofread and corrected transcription
Prepared invoices
Contract Work        
Major League Baseball Players Alumni Association
Completed all solicitation mailings
Completed typing jobs set forth by the company
November 2001-February 2002        
Project Coordinator, Edward White Hospital
Answered phones
Verified admission and discharge dates on patients for insurance companies
Filed all Emergency room and inpatient records
Pulled records for review
All other duties set forth by my supervisor.

February 2002-May 2002    
Admission/Discharge Technician
Retrieved all discharged patient records from the different hospital units
Created medical record folders for each discharged patient
Assembled all discharged patients records according to the standardized chart order
Verified and merged all duplicate medical record numbers
Answered phones
Verified admission and discharge dates for insurance companies
Assisted physicians with record completion
All other duties set forth by my supervisor.

ID#  CL-142

Location:  Bozrah, CT
US Army (10 years):            
Communications Center Specialist
Secretary for Inspector Generals Office
Graduate Non-Commissioned Officer Academy
Attended Northern Virginia  Community College, Manassas, VA Business
Attended Mohegan Community College, Norwich, CT Business
Graduate Computer Processing Institute, East Hartford, CT Information Processing
Connecticut Health and Life Insurance License

Type 90 wpm; Dictaphone; fax; Xerox high speed copiers; PCs; create and burn CDs; Bell & Howell (Photomatrix and Fujitsu high speed scanners; GBC Binding machine; Word Perfect; Lotus 1,2,3; Wang; Oracle; Windows 95, 97, 2000, Millennium and Windows NT; Excel; Filemaker Pro; can install hardware and software.
Dec 00 to Jul 02                    
Kelly Services, New London, CT Administrative support as a temporary at:
Eastern Connecticut State University, Graduate Division/Office of Professional Studies, on a special project for NCATE Accreditation and also as Department Secretary for the Health and Physical Education and the Communication Departments.  Also worked at Foxwoods Resort Casino in the Audit Department.
Aug 00 to Nov 00
American Income Insurance Company, Meriden, CT - Sales position selling Health, Life and Short Term Disability insurance.  I moved up from Maryland for this position but was disappointed because the   position did not pay or work out as promised.
Apr 99 to Jun 00                  
MD HomesAd, Clinton, MD Sales position selling advertising to Real Estate Agents in a local homes magazine.  Organized sales meetings at area real estate offices; typed the monthly updates for print; updated the web site; organized the distribution of the magazines.
Jan 98 to Apr 99                  
Xerox Business Systems, Rosslyn, VA Account Coordinator/Trainer
I was hired for a Pilot Project to train individuals on the basics of computers, legal document handling and to scan the legal documents on high speed scanners with a goal of 5,000 to
10,000 images/day/person and to create CDs of these
documents for the attorneys to carry to court.  I worked in an office in downtown Washington, DC.  I also learned to operate and maintain the high-speed Xerox printers.  I became a shift supervisor and worked many different hours on all shifts as needed.
The scan project was assigned to another company.  I was asked to stay with Xerox but I was not happy with the working conditions, so I declined.
Jun 96 to Jan 98                    
Daticon Systems, Inc., Gales Ferry, CT Supervisor Scanner/Operator
Started as a scanner, I went on road trips to PA, NY and various CT locations as needed.  Scanned legal documents for cases such as the DOW Chemical-Breast Implant, Fox-Turner suing Time-Warner, State of New York Lead Paint, etc.  I
became a 3rd shift supervisor and when Daticon Systems expanded to Alexandria, VA, I volunteered to train and assist in opening the office.  I was there for 5 weeks when they requested I stay.  I moved to MD in Aug 96.
There were no benefits offered and when they began talking of lay-offs I moved on.
Dec 95 to Jun 96                  
Kelly Services, New London, CT Administrative support as a temporary at:
Foxwoods Resort Casino in their Purchasing Department.
Apr 95 to Dec 95                  
Harbour House Hotel, Watch Hill, RI Manager of the hotel and convenience store.  I was the manager and sole employee of a summer resort hotel located on the beach in Watch Hill, RI.  I took reservations, did the books, cleaned the rooms, ran the convenience store, etc.  My children and I lived there.  I was on
call 24/7.  I was laid off in July 95 when I fell on the stairs at
work and broke my left arm and shoulder in three places.  I was out of work until Dec 95.
Aug 94 to Apr 95                
Thornton, Thornton & Thompson, Westerly, RI Secretary for four lawyers. Typed letters, wills, real estate and business transactions, transcribing, filing, and receptionist duties. I left this position for the Harbour House because the pay was better and it provided a place to live, of which at this particular time, was a concern.
Dec 89 to Aug 94                
Stop & Shop, Westerly, RI (part-time) Secretary for store manager; cashier; cash office.  On a Wang computer I did payroll and work schedules for approximately 200 employees;  did all the hiring; would work on the cash register if it was really busy and also worked behind the cash office and courtesy desk when needed.  During this time I also worked part-time as
a receptionist for a private club in the summer and in the winter I did taxes to supplement my income.
Dec 81 to Dec 91                  
I was married at this time, attended college and had my family.  My husband wanted me to stay home and we moved a lot with his career.  We separated in 1989 and divorced in Dec 91.
Aug 79 to Dec 81                
Supervisor of Shipbuilding, Conversion & Repair, Groton, CT Technical Librarian (Government GS-5/3)  Organized and maintained a technical library for the submarines.  This library had been closed for a year and a half when I was hired.  Regretfully, I left this position when I got married and we moved.
Aug 78 to Aug 79                
General Dynamics, Electric Boat, Groton, CT Ships Secretary worked as secretary for new ships in construction.  Office was on top of a submarine as it was being built.
 I left this job for a government position.
Jun 68 to Aug 78                  
US Army Staff Sergeant Honorable Discharge
First trained in Communication Center Specialist; when I got to my duty station the Communication Center was full and I was transferred to the Inspector Generals Office and went on the inspection team.  Transferred to Recruiting for the last 5 years.

ID#  CL-143

Location:  Sheldahl,  IA
Im currently working in the field of management. Im interested in staying in that field or possibly getting into just the bookkeeping end of it. I would like to do more in accounting and clerical.
Desired Occupation(s):
Data Entry
Customer Service
Employment History:
Employer: Caseys Title: Manager
Location: Slater, IA Duration: 03/1992-06/2000
Job Duties:
I managed a convenience store for 8 years. I was in charge of hiring employees, doing books daily, payroll, ordering, resets
when needed, inventory, and making sure the store looked clean. We also served food so it was important to make sure that there was a good product being served to the customers. I was in charge of the money and making sure it went to the bank every day.
Employer: Subway Title: Manager
Location: Polk City, IA Duration: 08/1998-05/1999
Job Duties:
I was in charge of making sure the store was open every day, doing the books, banking, ordering, scheduling, serving food to customers, and making sure the store was clean.
Employer: Kum & Go Title: Sales Manager
Location: Ankeny, IA Duration: 06/2000-present
Job Duties:
I do books when the manager is gone. I also check in vendors, keep my assigned areas in the store clean, and wait on
customers. I am in charge of some of the ordering, but not all of it.
Skills and Abilities:
I have computer skills, 10 key, 10 years of customer service and work well unsupervised.
I have worked with the programs MSWorks and Lotus notes. I also know how to do payroll .
I am a self-starter and work well on my own.

ID#  CL-144
Spuds Rotisserie and Grill, Sandpoint, Idaho
Primary cashier for local restaurant.  Additional responsibilities included food and beverage service and bookkeeping.
Retail Manager
Scott Entertainment, Portland, Oregon
Maintained inventory, scheduling, payroll, collections, and customer service relations.  Oversaw banking procedures, daily cash reconciliation, and projects.  Accountable for employing and training staff.  Recognized for monthly sales and meeting deadlines.
1999 - 2001

Bonner County Planning and Zoning Department, Sandpoint, Idaho
Primary telephone operator, customer service, recorded and prepared hearing minutes.  Accountable for file and database maintenance.  Researched and prepared mailing lists for legals pertaining to public hearings.  Oversaw office procedures, supplies, and incidentals.
1998 1999
Accounts Receivable/Customer Service
Gallatin Equipment, Belgrade, Montana
Primary telephone operator.  Accountable for bank deposits, daily cash reconciliation, monthly billing and collections.  Developed and prepared marketing materials.  Oversaw office procedures, supplies, and incidentals.
1996 1997
Accounting Clerk/Receptionist

Deschutes River Broadcasting of Bozeman, Inc., Bozeman, Montana
Primary telephone operator.  Routing of daily mail, organizing, recording, and depositing daily receivables.  Accountable for processing and mailing weekly billing for three radio stations.   Assisted with daily traffic duties directly related to advertising and music for stations.
1995 1996
Office Manager/Program Assistant
American Wildlands, Bozeman, Montana
New membership prospecting and bookkeeping for a nonprofit organization.  Accountable for research, daily correspondence, updating all files, and tracking environmental, agency, and legal documents.  Assisted with all publications and marketing materials.  Manager of the Northern Rockies Office and assistant to the Executive Director.
1994 1995

Marketing Assistant/Production Assistant
Capron Lighting and Sound Company, Inc., Boston, Massachusetts
New business and market research for special event company.  Prepared marketing and public relations materials.  Assisted with event production in addition to coordinating and managing extensive production details for various concerts.  Maintained meeting and travel schedules for the company president.
1991 1993
Production Coordinator
Pocomo Productions, Nantucket, Massachusetts
Assisted in conceptualizing event party ideas.  Created advertising, coordinated staff and entertainment. Assessed technical requirements, established ticketing procedures, implemented dcor and menu, and oversaw payables and receivables.
1989 1991

Computer Software
WordPerfect 7/8, Office 2000, Corel Word Perfect Suite 8, MSExcel, MSWord 97/2000, MSAccess, AmiPro, Filemaker Pro, Print Shop Deluxe III, CBSI, IBM AS400
Boston Center for Adult Education Computer Museum
The Wilkinson  Group Event Management and Marketing
Bozeman Senior High School

ID#  CL-145

Location:  Monaca, PA
Possess nearly four years of experience in the Technical Recruiting field.  Proven track record of finding qualified candidates in order to meet the hiring needs in the IT, Telecom, and Pharmaceutical industries. Experienced in advanced Internet search techniques, through AIRS training, with the ability to find candidates, clients, and research information.  Have additional, varied experience in sales, human resources, payroll, accounts payable, and administration. Willing to work remotely or on site.
Invivodata, Inc.
(August 2001 - October 2001, May 2002 - June 2002 & July 2002 - Present)

Pittsburgh, PA (Part-time Contract)
Work closely with the Chief Product Officer, VP of Operations, Clinical Systems Manager, and the Manager of Clinical Data Management to develop job descriptions and candidate profiles.
Utilize the Internet to find qualified candidates for full-time permanent positions.
Contact candidates via email and telephone for an initial screening.
Review resumes of interested candidates with the hiring managers.
Schedule phone screenings and in-person interviews with the appropriate personnel.
Provide feedback to each candidate throughout the hiring process.
Encourage employees to refer friends and former co-workers for employment opportunities
Responsible for finding candidates in the pharmaceutical industry for positions such as Clinical Data Associate, Clinical Data Manager, Clinical Programmer/Analyst, Clinical Systems Associate,
QA/Regulatory Affairs Manager, Clinical Research Associate, Clinical Site Services Manager, Project Manager, Inventory Manager, and Clinical Research Scientist.
Submitted over 300 candidates to the hiring managers for further consideration.
Sole recruiter responsible for all of Invivodatas hiring needs in Pittsburgh.
Babcock & Wilcox Construction Company, Inc.
(January 2002 - November 2002)
Springdale, PA & New Haven, WV
Assistant Office Manager/Timekeeper

General areas of responsibility include payroll, accounts payable, technical support and general administrative tasks.
Use Timberline and Magic software programs to administer all aspects of payroll, including time entry, employee data, printing checks, and tracking man hours for each job number associated with the overall construction project.
Assist in compiling safety/incident reports, as well as letters of correspondence to unions, vendors, and customer representatives.
Provide technical support to co-workers regarding the functional use of computer software programs and Windows applications.
Document and maintain accurate records of employee work hours, absences, late arrivals, and early departures for as many as 200+ employees.
Review, document, and pay 5-20 vendor bills on a weekly basis.

Assist new employees in filling out documents crucial to the initial hiring process including W-4s, I-9s, and other employment forms.
Submit payroll documents to the company headquarters electronically and by mail each week.
Manor Care Nursing Home
(January 2002 - January 2002)
McMurray, PA (Part-time, Temporary)
Human Resources Generalist
Supplemented coverage in the Human Resources Department until a new, full-time Human Resources Manager was hired.
Answered employee questions concerning health benefit options and the method of enrollment.
Arranged interview times between candidates and the management staff.
Checked candidate references on behalf of Manor Care management personnel following the final stages of the
interview process.
Gathered information in reference to professional certifications, background checks, and medical information of employees and/or candidates.
Coordinated schedule for pre-employment physical exams and tuberculosis tests.
Served as main point of contact for all employees at the McMurray facility for a range of HR issues.
Staffing Crew, Inc.
(July 2001 - August 2001)
Englewood Cliffs, NJ (Part-time, Temporary, Telecommute)
Searched the Internet to find companies who have a need for certified Six Sigma professionals.
Conducted Internet research to find the appropriate contact information of these potential clients.
Provided the account manager with a client company name,
contact person, phone number, address, and email address in effort to submit Staffing Crews Six Sigma candidates for the clients openings.
Researched companies identified by the account manager to find the appropriate contact information.
Worked under the incentive of a commission for finding a client, who then hires a Staffing Crew candidate.
Lucent Technologies
(March 2000 - June 2001)
Westford, MA (Telecommute)
Internship Recruiter
(March 2001-June 2001)
Coordinated recruiting strategies with recruiters/hiring managers for the summer internship program.
Posted positions on various job boards.
Used the Internet as a resource to locate qualified internship
Conducted initial phone screenings with candidates to determine eligibility for the internship program.
Served as the contact point between the hiring manager & the candidate during the hiring process.
Responsible for identifying interns who will be eligible for full-time employment following the internship.
Kept track of reports on number of positions, candidates submitted, pending offers, etc.
Maintained eSourcer responsibilities after being promoted to this position.
(March 2000-June 2001)
Assisted recruiters by locating qualified telecommunications professionals via the Internet.
Made initial contact with potential candidates via email and/or telephone.

Posted job descriptions to internal and external Internet sites.
Introduced candidates to relevant opportunities with Lucent.
Pre-screened candidates to find out availability, location preferences, and salary requirements.
Found candidates via job boards, news groups, virtual communities, search engines, discussion boards, postings, and referrals.
Responsible for finding candidates with skills such as FPGA, VHDL, Verilog, ATM, Frame Relay, SS7, EIGP, SONET, ISDN, VoIP, TCP/IP, PPP, Unix, C/C++, Fireberd, T-berd, IP protocols, Telecommunication Sales, and others.
Entered resumes of interested candidates into the database of Lucents applicant tracking system.
Submitted weekly reports pertaining to the results of candidate searches.
Attended various seminars and training sessions with respect to recruiting.

Provided a total of 35-50 candidates per week for two or more recruiters.
Trained new eSourcers to use search tools and search methods, such as AIRS Search Station.
Researched websites, search tools, articles & books, and reported findings to my supervisor.
Mastech Systems Corporation
(April 1998-March 2000)
Oakdale, PA
Associate Technical Recruiter/Sourcer
Assisted technical recruiters by locating qualified IT professionals via the Internet.
Made initial contact with IT professionals via email and/or telephone.
Posted job descriptions to various job boards and news groups.
Introduced the candidates to Mastech and potential job
Pre-screened candidates to find out availability, location preferences, and salary requirements.
Kept accurate records and reports of all candidate responses and pertinent information.
Demonstrated the ability to find candidates with a variety of technical skills such as, MVS, Cobol, Java, Cold Fusion, HTML, Dreamweaver, Unix, C/C++, Visual Basic, Access, Oracle, PL/SQL, Sybase, Powerbuilder, SS7, ATM, Cisco routers, TCP/IP, Windows 95/98/NT, VAX, VMS, Solaris, SPARC, AIX, SP2 and others.
Provided recruiters with 150-200 pre-screened, qualified candidates per month.
Received on-going training to learn advanced Internet search techniques.
Found candidates via job boards, news groups, search engines, discussion boards, virtual communities, postings, and
Boscovs Department Store-Salesperson (November 2001-January 2002, part-time)
Finley Fine Jewelry-Salesperson (March 1998-April 1998, part-time)
Duffs Business Institute-Admissions Representative (September 1997-February 1998)
National Tire & Battery-Customer Sales & Service Representative (September 1996-December 1997)
Vector Marketing-Branch Manager (May 1996-August 1996 & May 1995-August 1995)
Vector Marketing-Sales Representative (May 1993-April 1995 & September 1995-April 1996)

Thirst for Knowledge Award-Lucent Technologies (July 2000)
Sourcer of the Year-Mastech (December 1998)
Proficient in using job boards, news groups, discussion boards, virtual communities and search engines to find candidates.
Proficient in Internet search techniques such as Boolean searches, x-raying, flip searches, peeling a URL, etc.
Functional use of Windows 95/98/NT/2000/XP, MS Front Page, Excel, Word, Timberline, and Magic.
Roberts Wesleyan College (September 1991-May 1995)
Bachelor of Science, Art Education
GPA 3.4
AIRS Search Station Training (September 2000)
AIRS Search Lab (January 2001)

ID#  CL-146

Location:  Philadelphia, PA
To obtain a position with a corporation that will allow me to utilize my educational and acquired skills.
Microsoft programs including Outlook, Excel, Access and Word, Windows 95/98/00/NT, Word Processing, Lotus Notes, Lawson, Internet, AS/400 and Typing 55WPM.
1997-1998 Medical Assistant, Delaware Valley Medical Assisting, Philadelphia, PA
1995-1997 Course of Study: Business and Science, Community College of Philadelphia, Philadelphia, PA. GPA: 3.5

2001-Present Charming Shoppes, Inc., Bensalem, PA
Administrative Assistant, Facilities
Assist Facilities Director in correspondence with clients and employees. Maintain on-line timesheet system; tracking of personal, vacation, and sick time for 4 departments. Process upload invoices onto an Excel Template and send to Accounts Payable via email as well as single invoices. Responsible for scheduling internal performance reviews and all formal and informal training. Support special project coordinator with new building construction issues including meeting scheduling, project tracking, and correspondence. Maintain numerous projects in Excel Spreadsheet form and schedule all appointments and meetings for Director and Vice President. Support Switchboard Operator/Receptionist on a daily basis.
1999-2001 Credit Card Center, Philadelphia, PA
Administrative Assistant/Team Leader for Credit/Leasing
Responsibilities included administered credit reports for all
new accounts entering the office daily, generated database file into Microsoft Access, supervised all employees as well as office documentation and reported to the President and Vice president. Processed all declines, approvals, and additional information for all leasing companies. Communicated with sales department to obtain missing information. Monitored outstanding leases and reprocessed at required intervals. Created lease invoice documentation for both leasing companies and customers. Promoted from Administered Assistant to Team leader of department within six months and worked with Leasing Director. Kept and updated all office reports in Excel and delivered to Director of Leasing and Vice President.
1998-1999 Advanta Mortgage Corporation, Springhouse, PA
Mortgage Coordinator
Preformed heavy data entry. Sent out RESPA documentation
to mortgage customers. Provided clerical support for CSC East Underwriting Department. Conducted internal and external customer service. Obtained cross training for Processing, Post Funding, and credit reports. Promoted from clerical support to Loan Processor for underwriters.
1996-1999 Bronze Beach Tanning Salon, Philadelphia, PA
Set up all appointments, billed clients, and performed general managerial duties. Sold tanning plans to clients and managed plan to completion. Controlled inventories.

ID#  CL-147

Location:  Wilmington, DE
To obtain a position that may lead to a challenging career.
2001- 2002  
New Castle County Department of Community Services
Clerk/ Typist (seasonal / part-time)
-Clerical support to Housing Program Administrator.
-Schedule meetings and appointments.
-Answer multi-line telephone.
Contemporary Staffing (AIG Insurance Co. Wilm, DE )
Data Entry Operator (11,256 kph 2% error rate)
-Processed customer claims for an insurance company.
-Performed imaging tasks such as address changes and
policy information.
-Completed special project, Backlog information
Crestview Medical Center      Wilm,De
Medical Assistant & Office Manager
-Satisfied patient needs, and managed other employees (payroll etc.)
1999-2000  Star Technical Institute Wilm ,De
Medical Assistant, Diploma Graduated with Honors.
1992-1996 Glasgow Highschool & James Groves Adult Program .  Wilm,De
GED Received
Computer literate, detail oriented, Self -starter, Enthusiastic and Creative.
O.S.H.A,  Phlebotomy (pending ), Electrocardiogram,
First Aid and Cardiopulmonary resuscitation.
Medical Assistant


Location:   Canada
To provide my clients, customers and employer with the highest quality of services, assignments, tasks and duties in an efficient and professional manner.
Reliance College of Business Small Business/Sales Course
Administrative Course
Legal Secretarial Course
SIAST Wascana Campus
Early Childhood Development Program
Business Direct Marketing and Promotions
June 2002 Present
Staffing Specialist/Candidate Manager (Home Based)

Responsibilities Include:
Business Development Functions
Research & Marketing Duties
Assisting with the placement of advertisements and job postings to attract candidates
Screening, testing and interviewing candidates
Determining suitability of a match between the needs and qualifications of my candidates and those required by the employer/subscriber for positions
Reference Checking
Presenting the positions to candidates and responding to their questions regarding the positions
Refer interested candidates to employer/subscribers
Follow up with candidates and/or employer/subscribers
Working Solutions
May 2002 Present (Home Based)
I am on the Transcription Team as well as the Call Center
This is a virtual Company based out of Texas. I log into an online call center and handle customer service inquiries/complaints for several different clients. I am an Independent Contractor working out of my home office. The workflow with this Company is not steady and each project is on a Contract basis.
Data USA
October 2001 June 2002 (Home Based)
Company Closed
Customer Service Rep for a Virtual Call Center. I managed
incoming calls for a Virtual Call Center located in the US and processed customers orders by way of Credit Card, Cheque-by-Phone or Prepaid Time. I would log into the call center from my home computer with an ID and password via a secured online web site. The calls were script driven and required some up-sell. I handled customer service duties such
as complaints and inquiries as well.
Watch Industries Office Manager
May 1998 June 2001
This was a family business that manufactured and installed farm equipment. I was in charge of running the administrative end of the Company based out of my home. I was also responsible for the interviewing and hiring.
Leslie, Shirkey & Laurin
March 1993 1996
Legal Secretary
Word Processing of Legal Documents, Correspondence and Confidential Information
Preparing and Processing Real Estate Matters
Filing Documents
Bank Deposits
Facsimile Machine

Issuing of Court Documents
When I went on maternity leave, I continued to work from my home for this firm.
Regina Inn
November 1987 February 1992
Serving Patrons
Handling Cash
Credit Union Central
November 1981 May 1986
Steno/Reception for CEOs Department
Answering Main Switchboard on a Rotation Basis
Steno Duties for CEO as well as Assignments for Other Senior Management
General Office Duties
Word Processing of Various Letters, Documents, Confidential
Information, Reports
Board Related Duties, Mailouts and Arranging Meetings and Conferences
Organizing Travel Arrangements
Computers, Volunteering, Exercising, Avid Reader.


Melody Gomez Ng