Location: Detroit, MI
challenging Administrative Support position at a professional corporation utilizing my education, skills and versatility.
July 1995 to March 2002
M.E.S.C Administration Office, 7310 Woodward Avenue
Operating Microsoft Office programs (mid/high level skills), alpha/numeric data entry input (9,000 k.s.p.h),
operating Outlook e-mail and Internet system, editing, typing (50 w.p.m), scanning resumes and forms for the Legal and Human
Resources Department, light handling of a (2-10) multi-lines telephone system, light customer service work, alpha/numeric
filing, pulling files, updating archives and creating new filing systems,
proofreading, coding, word-processing, collation of claims and doing research work, mailing duties, printing out labels and
envelopes, operating a postage, mail sorter/opener, xerox, 10 key calculator and a fax machine, maintaining excellent detail
orient organization, communication and written skills.
April 1992 to May 1995
American Yazaki Corporation, 6700
Operating a punch press and a injection molder machine, using different gauges and calipers,
assembling small automotive parts and stereo wires, light inspection work, packaging automotive parts and reading different
May 1988 to January 1992
M.E.S.C Administration Office, 7310 Woodward Avenue
Operating a Unisys main frame and a Windows 95 base system for
heavy alpha data entry input, filing by claim numbers and pulling files in the legal and medical department, sorting, coding
and proofreading different documents, reports and memos, daily mailing duties, ordering bi-monthly office supplies when necessary,
typing and printing out different labels, customer service work and light bookkeeping.
of Detroit-Mercy, 8700 West Outer Drive
Major: Legal Administration/Business Management
Bachelor Degree, with a (3.25)
Location: Huntington, WV
obtain a work at home position with a professional company where I can perform and complete all work in the home.
self starter, detail oriented, with excellent communication and grammar skills. Skilled in typing. Skilled in
operation of personal computer running Windows 98
Knowledgeable in MS Word, Works, Quicken 99 and various Internet and
e-mail. Knowledge of some Medical Terminology
Work on computer with MS Word, Works.
College term papers for students.
Some knowledge of Accounting.
from American School, High School.
Attended ICS for semester of Accounting.
Took a computer class at Marshall Universityand
a typing class at the Vo-Tech School.
Location: Farmington, CT
BachelorÕs of Arts in Sociology, May 2000
Central Connecticut State University, New Britain, CT
Mag&Son Clothing, Farmington, CT & New Britain, CT, March1999 to present
The use of various programs such as ACT, Quickbooks, Microsoft Office, Counterpoint, and the Internet. Other tasks:
Faxing; filing; various projects.
Central Connecticut State University, New Britain,
CT, October 1997 to May 1998
Duties: Word processing, data
entry, Internet and library research, Microsoft Word and Excel.
Home office is equipped with a personal
computer with Windows, the Internet, and Microsoft Office. Cable modem allows the computer to have constant Internet
access. Computer has adequate memory and a large hard drive, so more software could be installed if needed. The
office also has a scanner and a printer.
the use of Internet search engines for research, e-mail, downloading, data entry, word processing. Experience with writing
and proofreading university-level reports. Quick learner, eager to learn new skills and new software programs. Above-average
typing skills. Analytical and research abilities. Independent; able to complete tasks without supervision.
minimum $8.00 hourly.
DeanÕs list; Alpha Kappa Delta, the International Sociological Honor Society.
Objective & Profile
A highly motivated, goal-oriented business professional is seeking a position that will fully
utilize my experience. Skilled in computers, office administration, management, secretarial, communications and human relations.
Desires a position that will provide a challenging opportunity to significantly contribute to the development, support,
and expansion of an organization.
Summary of Qualifications
Track Record of Success
More than 7 years
of experience building and leading integrated office operations as a Receptionist, Secretary, Administrative Assistant and
Supervisor. Consistently assumed higher levels of responsibilities and authority as a Receptionist during tenure.
Managed the front and back office of an adolescent treatment
facility. Solid organizational, management, interpersonal and communication skills with a proven track record of making
sound decisions. Gained valuable experience working unsupervised and delegating responsibilities.
in arranging and coordinating special events and meetings for staff members. Assisted professional staff with meeting
planning, communications, campaigns, design and execution.
Typing & Office Skills
Skilled in Microsoft Office, Tussman Remote, FilePro, Time Matters and Internet Explorer.
Accurate typing skills of 60 wpm. Data Entry, billing, filing, mail room, researching, customer service and knowledge of basic
office systems. Knowledge of basic law firm procedures. Ability to perform in stressful, fast-paced environments.
Ability to manage a multiline switchboard and coordinate messages for multiple personnel. Strong Receptionist
background with strong interpersonal skills. Personally handled a 10 line Crisis Hotline.
to work independently or as a team member. Supportive of staff and office associates.
Education & Classes & Workshops
Temple City High School, Class of 1992
Glendale Community College,
Attaining certificates in Computer Programming & Science and also Office and Business
Administrative Assistant - ROSSBACHER & ASSOC., Los Angeles, 1998
Mental Health Worker - AVALON TREATMENT CENTER, Rosemead, 1993 to
Managed Back Office
Crisis Hotline Supervisor
Location: Silverdale, WA
Spanish, Microsoft Word, Power Point, Customer Service, High School Diploma, Typewriter,Cash Handling, Advertising, Scheduling,
Record Keeping, Faxing,Computer, E-mail, Internet, Translating, Interpreting.
I desire to work for
a company that challenges me in my career. Also, I would like to gain the valuable experience that working for your company
offers. I'm a fast learner and if given the chance I can be a great asset to your company.
Samuel Fels Sr. High School June, 1999 Philadelphia, PA, 19111 GPA: 3.4
MILLENNIUM DATA SYSTEM, Chicago, IL
July 2000- November
Personnel Clerk: Compiled, maintained, prepared and filed personnel
records and files making sure that any documents missing or unaccurate would be replaced with the correct information.
Accrued the high number of 80 records filed, organized and revised in an 8 hour period.
AMOCO, Broomall, PA
February 2000- April 2000
and food shop.
Cashier: Operated a cash register at a gas station with daily sales
of $ 2500, ensured shelves were properly stocked with convenience foods and general automotive supplies.
Customer Service Representative: Answered the telephone, ensured that customers were satisfied with our services, reported
any complaints to my supervisor.
A&V Housecleaning Services, Philadelphia, PA
1996- January 2000
Customer Service Representative: Recorded information pertaining
our customers' accounts. Designed pamphlets which helped advertise our services. Answered customers concerns. The owner of
this small company did not speak any english, so I was responsible for translating documents from Spanish to English / English
to Spanish, interpreting and answering any concerns she had regarding the management of the company's public relations.
Location: Clarksville, TN
an Administrative, Bookkeeping, Clerical, Customer Service, Scheduling, Data Processing, Internet Research, Technical Support,
Teaching, Tutoring, or Word Processing position to increase my knowledge and skills working with computers as an employee
or contractor from my home office.
PROFESSIONAL EXPERIENCE SUMMARY
Highly motivated, well-organized, and detail-oriented
individual. Works well individually or as a team player. Over twelve years of progressive, professional human services
experience in retail, banking, social services, and volunteer work. Computer literate (Microsoft Works, Microsoft Word, Microsoft
Excel, QuickBooks, Internet, Proventure Business Cards & Brochures,
and Cannon Creative) hardware (Desktop, Laptop, Scanner, Digital Camera, Fax Machine, and Printers), and software technical
support and installation.
Member of the Golden Key National Honor Society. Volunteer work for the U.S. Army
Family Support for 12 years.
MSTB Enterprises, Clarksville, TN.
Own and operate a
small business that includes business and computer services. Services include bookkeeping, Internet research, computer
installation and setup, basic computer tutoring, data and word processing, resumes and job search assistance, customer service
evaluations, merchandising. Currently serving 10 companies providing customer service
News America Marketing, Marietta, GA.
Worked independently marketing, merchandising, and promoting American Express.
Organized a route of 10-200 local businesses, placed promotional materials, promoted the use of American Express, and
entered the information
by a computerized telephone system.
Crisis Pregnancy Support Center, Clarksville, TN.
Assisted executive director performing administrative duties
related directly to the operations of the center including office procedures, bookkeeping, tax preparation, computer operations,
bulk mailings, fundraising, and volunteer coordination. Educated, counseled, referred, and followed-up with clients
and their families in a crisis pregnancy.
First Union National Bank, Clarksville, TN.
banking account transactions, maintained, balanced, and reconciled cash drawer utilizing computer data-entry and the ten-key
Provided customer service, informed customers of bank products, and referred customers to the designated
personnel. Performed general office procedures and assisted in the training of new hires.
U.S. Army Family Support, Ft. Campbell, KY.
Providing on-call assistance for 12 years to military
family members by maintaining a telephone contact roster for the purpose of informing family members of troop deployment,
updates to military issues, emotional support, and information and referral to military
and civilian agencies. Certificate of Training 1991.
MindLeaders, Columbus, OH (Microsoft Office
& Technical Web Development) Present
Bachelor of Science in Social Work, University of Hawaii, HI. (GPA
Associate of Science in Bookkeeping, Monterey Peninsula College, CA. (GPA 3.53) 1989
Coast College of Business Data Processing, Salinas, CA. (Certificate) 1987
Location: West Chester,
Summary of qualifications
Administrative and Marketing Director with over fourteen years of law firm marketing
and management experience.
Specific qualifications include:
Special Events Design /Management
Marketing Skills Coaching
Budget/ Fiscal Operations Management
Space and Facilities Planning/Design
Firm Administrator and Marketing Manager
May 2000- present
Huprich & Krasnove Cincinnati, Ohio
Responsible for all aspects
of firm administration and marketing, including, financial management, personnel including attorney recruiting, technology,
marketing strategy and plan development, website development, marketing coaching and training, and facilities, special
event planning and coordination. The firm has seven attorneys, four in Cincinnati and three in Los Angeles, CA. I supervise
a branch office manager and a part-time bookkeeper. The firm specializes in representation of regional, national
and international developers in real estate development and leasing.
Firm administrator and Marketing Manager
October 1999- 2000
Millisor & Nobil, Cleveland,
Responsible for all aspects of firm administration, including, financial management, personnel management and attorney
recruiting, technology, marketing planning, public relations, event coordination, and facilities for thirty attorney
firm with three branch offices. My staff consisted of a controller, two bookkeepers and a network administrator.
I was a non-voting member of Executive Committee.
( Time off to be home with children 1996- 1999)
May 1995- May 1996
Gallagher, Sharp, Fulton & Norman Cleveland, Ohio
Responsible for all aspects of firm administration and marketing, including,
financial management, personnel including attorney recruiting, technology, marketing planning, training, seminar and special
event coordination and facilities, for forty-five attorney firm. I was a non-voting member of
Executive Committee and co-chair of the firm marketing committee. My staff included a
controller, network administrator, word processing dept. manager, docket and file manager.
April 1994 - April 1995
Squire, Sanders & Dempsey Cleveland, Ohio
manager of Cleveland office of 153 attorneys, 75 secretaries and 18 word processors. Responsible for staffing, compensation,
terminations and hiring, and supervision of all non-legal personnel.
Firm Administrator and Marketing Director
Cors & Bassett Cincinati, OH
for all areas of marketing and administration for this 45 attorney firm. Created operations budget and worked
with Executive Committee to develop strategic plan. Non-voting member of firm executive committee. Coordinated
office space build out and move to new office space. Created firm, practice group and individual attorney marketing plans.
Responsible for business development, coaching and training, special event creation and coordination.
Law Firm Marketing
Kohn Communicaitons Los Angeles and Cincinnati, OH
contractor to Los Angeles based law firm marketing consulting company. Retained by client law firms for coaching and
training, marketing plan creation, and workshops I conducted to introduce and develop relationship management skills.
Other Firm Administrator positions:
Armato, Gaims, Weil, West & Epstein
attorneys Los Angeles, CA 1989-1990
Avery International (in house law department)
Los Angeles, CA 1989
Ross & Scott
3 attorneys Los Angeles,
Prior to 1985, I was a corporate and securities paralegal with Skadden, Arps, et
al. and Rogers & Wells in Los Angeles from 1982- 1985.
University Los Angeles, CA
Paralegal Certification (ABA certified)
University of California,
Los Angeles Los Angeles, CA
Bachelors of Arts, English 1981
University of California,
Los Angeles Los Angeles, CA
Association of Legal Administrators
Public Relations Officer 2001
Editorial writer June 2001 ALA News
Location: Burlington, Ontario
REGIONAL POWER INC. (division of Manulife Financial)
October 1997 -
Liaison between suppliers and generating sites
requirements per power purchase agreements
Designed and administered marketing program
Public relations work with two
native Indian bands
Implemented cost savings program for small hydro power developer
Financial management of hydropower
Participated in the Windpower Committee
Participated in the Waterpower Task Force
Working knowledge of internet - downloaded and uploaded files as required
Working knowledge of Word,
Excel and PowerPoint
ATLAS CAPITAL GROUP (formerly Finsco Services)
February 1996 - September 1997
Provided administrative support to the President
Prepared monthly expense reports
Co-ordinated travel arrangements
and safety co-ordinator
Branch Administrator/Senior Secretary
January 1994 - February 1996
support to Vice Presidents
Secretary of Compliance Committee and various management meetings
Tracked and analyzed corporate
and fund expenses
Disaster recovery plan co-ordinator
property management and Midland head office
Maintained petty cash
FINSCO SERVICES LIMITED
September 1991 - December
Provided administrative/travel support for the President
Prepared documents in Word
Perfect 5.1 and Lotus 1-2-3
Documented and analyzed expenses for all senior management
CANADIAN CORPORATE FUNDING LIMITED
1990 - September 1991
Handled all administrative duties for the Executive Vice President
documents in WordPerfect 5.0 and Lotus 1-2-3
Co-ordinated annual meetings for pension and insurance funds
on the committee for the CCFL awards dinner
1988 - May 1990
Assistant to the I.T. manager
Trained staff from other offices on Word Perfect 5.0
support to branches for hardware and software solutions
Prepared schedules on Lotus 1-2-3
Managed System 36 - backup;
Assisted in implementing an accounting system onto System
Prepared a report on implementing a desktop
September 1983 - October 1988
Administrative Assistant - Accounting/Auditing
Provided administrative support to two partners and four managers
Prepared documents in WordPerfect 4.2 and
Administrative work for the partners (time report/expense
Backup for the supervisor when required
Organized a course for all Price Waterhouse (Canada) offices.
This required written and oral correspondence with all levels of the company
Word Processing Operator
- August 1983
Typed financial statements and other large documents on the AES Word Processor
- April 1993 Effective Business Writing Course (Ryerson)
April 1992 Beyond Secretarial (one
February 1984 Sheridan College - Microcomputer Programming Course
August 1981 Weston Business College - Wang Word Processing Course
September/June 1981 George
Brown College - Medical Secretarial Course
Location: Brandon, FLA
Confident in analytical / organizational skills, ability to prioritize multiple projects and tasks while possessing
the level headedness to handle last minutes changes and requests.
Liaison for upper management with clients, vendors and
Scheduling, calendaring and event coordination with the ability to prioritize.
and hotel accommodations for US and overseas travel.
Process expenses reports, including the capability to convert.
level of interpersonal skills with the ability to demonstrate poise, tact and diplomacy.
Discretion in handling/judging sensitive and confidential situations.
Answer phones, field/answer questions,
reply to emails not requiring personal attention of the executive.
Work independently and proactively with an eye to both
aesthetic presentation and accuracy of content while possessing talent for timeliness and efficiency.
Responsible for general
correspondence, memos, charts, tables, graphs, spreadsheets, business plans, presentations, dictation / transcription, database
maintenance, payroll processing, general filing systems and supply requisitions.
1/01 - Present
Assistant to CEO, COO, CFO, President, CTO, CIO, VP of Product & Development, EH & S Manager, Quality Control Manager,
HR Director, & Intellectual Property Manager
WTTA TV 38
Executive Assistant to Regional Director , General Manager, Sales Manager
Assistant / Backup to Traffic Manager
, Copy/Continuity Personnel and Log Editor
6/97 - 2/99
Assistant / Account Coordinator 5/98 to 2/99
Front Desk / Office Assistant 6/97-2/99
Briggs Legal Staffing
3/95 - 6/97
Personnel Coordinator 11/96-3/97
Receptionist / Office Assistant 3/95-11/96
and Cassell, P.A.
8/94 - 2/95
Office Assistant / Entry Paralegal
Kaylor & Kaylor, P.A.
7/91 - 8/93
Receptionist / Legal Secretary
Florida Community College
/ ccMail / Lotus Notes
Windows 95/98/ME & NT
Location: Montgomery, AL
B J E C T I V E
I am looking for a position in which I can establish
S U M M A R Y
A quick learner, I am looking for a career
company that can offer me a position
with opportunity for advancement. I enjoy working
with the public
and I am capable of
handling multiple tasks with out constant supervision.
I am, above all, looking for a
to prove myself as an employee.
W O R K H I S T O R Y
Restaurant Albany, GA
1/02 to 2/02
with inventory, filing, and verifying tickets
H & H Used Auto Parts Albany, GA
9/01 to 1/02
office skills, filing, inventory, prepare
invoices and statements, answer phones,
locate parts for customers, computer
work, and provide
Sleeping Crow, INC. Albany, GA
1/01 to 7/01
Answer phones, filing, some computer work, contact
customer for their satisfaction.
Garganos Albany, GA
Wait on tables, run cash register, answer multi-line
phone system, did nightly and
monthly closing reports,
and balance drawer at end of
night. Also provided customer
service to unhappy customers.
5/99 to 12/99
Wait tables, carry and cash out
bank, did closing
paperwork at the end of the night.
Galvestons/ Detour 21 Albany, GA
3/98 to 5/99
Wait tables and handle own bank.
E D U C A T I O N
High School 1993
Received GED in April of 1999
Location: Neenah, WI
goal is to find a telecommute job so I can work from home. I am hardworking, honest, can meet a deadline and love to be busy.
Chiropractic Neenah, WI
Nov 2000 - Jan 2001
I was a receptionist, would greet customers, make patient
folders, insurance info, answered the phone and scheduled appointments
First Star Bank Oshkosh, WI
2000 - Oct 2000
Customer Loan Support
I answered incoming calls
from customers requesting info on their accounts. Entered any and all comments of what was done to the account or the reason
why the called. Had to do research if I couldn't get answer to customer and call them back. Faxing.
Tax Airfreight, Inc
April 1997 - July 2000
I had certain accounts I
was responsible for the billing. Had to make sure the rates were correct, printed invoices and mailed them to customers. If
customers called I would work with them. I had to make adjustments if the rates were wrong. I did data entry. Basically entering
all the billing information in if it wasn't entered. Commented all bills that needed adjusting. Faxed info to customers. Did
sales calls when pertained to billing.
St Francis High School 1993
Location: Graysville, GA
objective is to obtain a telecommuting position that will allow me to utilize my skills in one or more of the following areas:
office management (clerical assistance), transcription, research (telephone/Internet), customer service, inbound telemarketing,
and/or call center duties, recruiting, human resources, editing/proofreading, bookkeeping (pay roll) , and, computer/Internet
work (virtual assisting)
* I have thirteen years experience in office management.
* I have
successfully worked from home since 1993.
* I have a secretarial business., " Crescent Moon Office Assistance" .
* I have a complete home office which includes: two phone lines, a cell phone, Windows
XP, fax machine, DSL, a library of computer software programs, and a laser/copier/scanner.
* I am familiar
with all Microsoft applications.
* I type 75-80 wpm.
1984-1987 Diploma, Boyd-Buchanan
1987-1988 License in Cosmetology, Highland Styling Academy
Collector, Net E.
This is a telecommuting position in which I use the telephone and the Internet to gather financial information,
and conduct research on public companies. I enter the information on the company website, which is for the investment
Manager, WAHCO, Inc.
This was a telecommuting position in which my responsibilities included: office administration, transcription,
customer service, appointment setting, human resources, editing/proofreading, research, bookkeeping, recruiting, and
Office Manager, Cofrancesco
This was a telecommuting position in which my responsibilities included: telephone canvassing, lead
generation, inbound/outbound telemarketing, (call center), customer service, research, and general office duties.
Location: Dresden, TN
To obtain a challenging position that will allow me to interact
with the public, help people and advance and enhance
my career opportunities while working from my home and being close to my family.
I would be an
excellent asset to any employer for my highly advanced computer processing skills, my ability to learn fast, and terrific
organizational skills. I am also knowledgeable in many scientific and environmental backgrounds due to my educational experience.
With my wide-range of interests I adapt easily to changes in my daily schedule and challenges in my life. Throughout my college
years and work experience I
have had tremendous opportunities to work independently and with small and large groups of people.
1993-1997 Bachelor of Science Degree in Natural
Attended: The University of Tennessee at Martin
Emphasis: Wildlife Biology
Shipping Clerk (temporary position), Superior Fireplaces
Entered shipping and inventory data into computer warehouse
system. Prepared reports on shipping and inventory data. Prepared shipping documents on special Shipping Database software,
Microsoft Word, and email. Aided in shipment scheduling of 10-15 trucks daily as well as other clerical duties.
with office staff and loaders to get (fireplace) shipments out in a timely
and orderly manner.
Inventory Clerk, Avon Books
Entered inventory data into warehouse computer
system. Assisted 5 other office clerks in daily checks of inventory. Created and published numerous reports, spreadsheets,
and documents for the executive offices. Proficient at my computer programs including Microsoft Word, LOTUS, Microsoft Excel,
and other processing programs. Performed various clerical duties as well.
Wahsega 4-H Center, University of Georgia
Responsible for instructing various outdoor and environmental classes at elementary
and middle school levels. Taught 15-50 students daily in various fields of interest and environments. Responsible for children's safety and welfare during classes. Prepared and executed lesson plans
and maintained labs, equipment, and live animal exhibits.
Secretary/Clerical typist, The University
of Tennessee at Martin
Military Science Department
Assisted the head secretary in her daily duties. Worked closely with
students and on-campus staff. Prepared military contracts for ROTC cadets and other military forms needed by staff. Proficient
at many Word Processing and Publishing computer programs. Published numerous pamphlets and booklets
for cadet recruitment
including slide shows (Powerpoint) for classroom briefings.
To obtain a part-time clerical position that offers diversity and a challenge to further my skills
in the accounting field.
Typing 45+ and 10 key.
Ability to work independently
with good organizational and communication skills.
Capable of handling multiple tasks.
Ability to work under pressure
in a fast-paced environment.
Strong knowledge of general accounting procedures.
Strong Knowledge of office practices
Professional appearance and attitude.
Certificate in Word perfect 6.0
Attended Piedmont Virginia Community College working towards Business
National Optronics - Charlottesville, VA
Provided customer service to customers. Helped with any inquires customer needed. Processed and adjusted
payments to customerÕs accounts. Made weekly collection calls and updates on customerÕs accounts. Extensive data
entry and file maintenance. Researched and processed credit memos, checked credit status reports on customers, and set
up new accounts. Maintained shipping and cash receipts logs. Generated customers invoices daily. Assigned special
A/R projects and performed general office duties. Assisted in monthly
closing and attended continuing education seminars.
Acme Design Technology Co - Crozet, VA
Processed and verified accuracy of invoices and journal entries. Performed weekly check runs, data entry,
and file maintenance. Set up new vendor accounts. Maintained daily bookings and shipping logs. Issued daily and monthly financial
statement reports. Assisted in general ledger monthly closings. Processed credit memos and generated invoice statements
daily. Handled incoming and outgoing mail. Backup for switchboard operator, bank depositor, A/R clerk and payroll assistant.
Judith Fox Temporary Agency - Charlottesville, VA
Customer service, data entry, filing, multi-phone line, cashiering, and general A/R.
Greeted the public, answered
inquiries, and scheduled appointments. Assisted in medical billing.
Family Friends Agency - Charlottesville,
Present PRN Child Care Monitor
Assist owner in scheduling childcare services and soliciting prospective new clients.
Also provide childcare service for clients around the Charlottesville/Albemarle area.
IBM compatible, Windows 98, Microsoft Word 97, Excel 97, E-mail, Internet,
Quantum and QuickBooks.
Location: Prosser, WA
To secure a position where my computer background and
office skills can be fully utilized.
Muffett & Sons, Inc. Grandview WA
05-01 to current
daily books, bank deposits, data entry, maintain customer accounts, maintain inventory, prepare, maintain and process numerous
daily reports relating to customer accounts and inventory, process monthly statements and reports, filing, open and route
mail answer and route multi-phone lines.
Distributing, Inc. Grandview WA
02-99 to 05-01
Prepare, maintain, verify
and process all invoices, issuing checks to vendors by due dates, data entry, balance daily books, customer service and billings,
assisting with process of monthly statements, filing, open and route mail, answer and route multi-phone lines. I was
promoted to the accounts payable position from the convenience store accounting
leaving: I was contacted by the store manager of Muffett & Sons and was offered the office manager position.
Bleyhl Farm Service, Inc. Grandview WA
03-95 to 02-99
prepare and maintain all invoices for twelve departments, answer and route semi-automated phone lines, filing, data
entry, customer service and billings,
assisted with monthly statements.
Also maintained the
company employee savings program which included deposits, withdrawals and monthly statements.
for leaving: I was contacted by the office manager of R.E.Powell Distributing and was offered a position in their company.
Bleyhl Farm Service, Inc. Sunnyside WA
06-91 to 03-95
Customer service and billings, data entry, maintain inventory, balance daily books, bank
deposits, open and route mail, answer and route multi-phone lines, accounts payable, accounts receivable, filing.
for leaving: Promoted to the accounts payable position in the main office.
Purchasing systems and procedures
to meet deadlines
MS Word, MS Works, Excel, spreadsheets
Comments: I have a complete home office set up.
Location: Dallastown, PA
am currently seeking a telecommuting position that will utilize my office, management and administrative skills. I am particularly
interested in working as an efficient assistant, organizing, planning and fulfilling the needs of an individual that would
prefer to focus on his or her best talents while allowing me to handle some of the everyday tasks that are required of
assistant. I am accustomed to working in demanding, challenging, and diverse positions. Every project will be performed in
a professional and timely manner. My success in the past has stemmed from my strong commitment and sense of professionalism.
I am a self-starter, maintain a high work
standard, and have been recognized for my ability to follow through.
Software: MS Office 2000 suite, Corel Office 2002, Adobe Acrobat 4, Windows
98, Internet, Lotus SmartSuite Millennium, basic HTML coding
Administrative: 10,000 KS/HR alpha/numeric, Word Processing,
Spreadsheets, Accounting, Internet Research, Email, Self-Motivated, Clerical, Data Entry, Task-detailed, Independent Worker
MS Word 2000, MS Excel 2000, MS Access 2000, MS PowerPoint 2000, MS Publisher 2000, Adobe Acrobat 4, Corel
Office 2002, Lotus, Windows 98, basic HTML coding, administrative/clerical duties, data entry, word processing,
using Internet, email, motivated self-starter, independent worker, handle simultaneous projects, meet deadlines and quotas
Tiger Virtual Assistance, Opelika, AL
Data Entry Specialist
(02/02 - present)
*Data entry utilizing the MS Office 2000 programs.
Web Information Services Team Manager
(02/00 - present)
*My Workaholics4Hire eTalent
portfolio: (Research and Development Dept. with
a service title of Top Quality Research Services)
*Corporate Intelligence Research/Profiles.
*Client contracts (research work, data entry, word processing,
*Providing excellent customer service to clients, employers,
*Research of available telecommuting positions.
*Data entry/proofing of jobs
for online job database.
*Research of information on benefits of telecommuting.
Wal-Mart, Shrewsbury, PA
(10/98 - 03/99)
*Handled cash intake.
*Provided excellent customer service.
and effectively with difficult customers.
*Responsible for the entry of layaway applications into company database.
Postal Service, York PA
(09/92 - 12/97)
data entry of mail images in preparation for bar coding.
*Inputted data by ten key touch on computer keyboard.
meeting deadlines and quota.
Commonwealth Supply Company, York PA
(04/91 - 09/92)
and maintained a busy six-line switchboard.
*Provided clerical support for all company departments.
billing, payroll, accounts receivable/payable and other
related accounting duties.
*Transcribed oral presentation and
*Coordinated incoming mail and faxes by relaying them to proper personnel.
*Performed dictation, word processing
and data entry.
Delta Carbonate, Inc., York PA
(11/89 - 03/91)
*Answering a multi-line switchboard for three companies.
*Greeting and directing
visitors and vendor representatives.
*Recording diesel fuel/gas usage and truck mileage for taxes.
mileage for taxes.
*Typing of monthly reports, letters, quotes, forms, etc.
*Billing (on a IBM System 36 computer).
*Assisting with personnel and payroll duties.
*Recording of truck trips for revenue and taxes.
receivers with purchase orders for A/P.
*Cash application for A/R.
*End-of-day backup for entire IBM system.
typing and filing, Lotus 123 and data entry.
enrolled in online courses through Smart Certify Direct to become Microsoft Certified in MS Office 2000 and MS FrontPage 2000.
Consolidated School of Business, York PA - 1999
Software Specialist Certificate in MS Office 97, MS Publisher and Windows
95, GPA: 4.0
Christian School of York, York PA - 1981
High School Diploma in College prep courses, GPA: 3.89
I would be pleased to work with an organization that requires
full-time/part-time on-site, contractual,
temporary, or outsourced work. Theideal position would allow me to work on a piece-by-piece basis, which would provide me
freedom to work quickly on a given project. Completing contracts from my own
home office would allow any prospective employer to reduce the usual associated costs of hiring an on-site employee, as I
would be willing to absorb these costs. I am seeking off-site employment and have the
background needed as a professional
telecommuter. This allows me the freedom to work more than the traditional 40-hour workweek. I am fully equipped with a professional
home office and high-end computer system.
My success in the past has stemmed from my strong commitment and sense of professionalism.
I am a self-starter, maintain a high work standard, and have been recognized for my ability to follow through.
HOME OFFICE EQUIPMENT:
COMPUTER - Alpha (IBM compatible) 950MhZ AMD Enhanced
Athalon w/ a 56k modem, 30 GB hard drive, 256MB SDRAM, DVD drive, 8x4x32 CD-RW drive
PRINTER - Lexmark X73 (2400x1200 dpi
color inkjet printer; 46-bit color scanner; b/w and color copier)
FAX - I have a stand-alone fax machine and I also have
a fax number to receive faxes to my email
INTERNET - My connection is via high-speed DSL
SOFTWARE INSTALLED ON MY HOME
Dos - Windows 98 (2nd edition), MS Office 2000 (Premium Edition), MS
Publisher 2000, Corel Office 2002, Act
4.0, IE 5.5, Outlook Express 5,
WinZip 8.1, Adobe PhotoShop 6, Adobe Acrobat 4, Adobe PageMaker 7, Adobe
FrameMaker 5.5, Lotus SmartSuite Millennium, PC Anywhere 10, ICQ
(#42978364), MS NetMeeting,
AOL IM, and MSN Messenger.
Location: Bothell, WA
Business Property Development Bothell, WA
Administrative Assistant/Lease Administrator
new collections procedure that significantly decreased the number of tenants who had outstanding balances on their accounts.
that tenants had proper insurance.
-Responsible for tracking gross sales for 100+ tenants and collecting percentage rent
-Organized lease files and created lease summaries.
-Assisted owner with travel plans, personal correspondence,
Internet research and taught him to use e-mail.
duties including collecting rent and maintenance fees, notifying tenants of appropriate late fees per their lease, and creating
and verify tenant ledgers.
-Accounts payable duties including posting invoices for nine shopping centers, running checks,
and addressing vendor concerns.
-Miscellaneous office duties including answering phones, ordering supplies, mail distribution
and creating filing systems.
Bloedel Timberlands Seattle, WA
Assistant to the Controller
-Phones, filing, and photocopying.
All Night Media
Stamp Co. San Rafael, CA
-Followed up on sales
leads from trade shows and our website.
-Assembled packets of sales materials for sales representatives and stamp demo
-Created materials such as how-to sheets in order for our representatives to sell our products more efficiently.
customer accounts to assure that they were up to date and determined if they were eligible to sell our licensed stamps.
Seattle Pacific University Seattle, WA
B.A., Theology and History.
Graduated Cum Laude.
Word, Excel, Outlook
Familiar: Access, ACT, Front Page, Dreamweaver
Location: Saint Louis, MO
secretarial position in a fast - paced environment.
-Excellent organizational skills
-Strong customer relations skills
-Word processing & typing
-10 - key
MS Word - 95, 97, ME & XP; Excel 95 & 97; File Tracker program;
Subway Saint Louis,
The Linde Group Bridgeton, MO
Filed records in alphabetic & numerical order, and
according to subject matter.
Read incoming material & sorted it according to the file system.
Placed cards, forms
and other material in files and cabinets.
Located & removed files upon request using File Tracker.
St. JohnÕs Mercy Saint
PCA / Secretary
Answered signal lights to determine patientÕs
Did CNA work to help nurses in the CCU.
Performed secretarial duties, utilizing knowledge of medical terminology.
and recorded medical charts using a word processor and longhand.
1994-1998 Diploma / Rosary High School
Location: Graham, NC
obtain a telecommuting position utilizing my skills and experience.
Time Warner Cable Adcast Charlotte, NC
Assistant Traffic Manager
in management of thirteen person Traffic Department.
-Handle all aspects of employee reviews/discipline.
of customer orders.
-Verify and reconcile commercial logs.
-Program network breaks.
-Internal and External Customer
-Head a team of data entry operators transferring entire database
from one software system to another.
-Assist field engineers with troubleshooting technical difficulties.
for quality and content.
HenebryÕs Jewelers Martinsville,
-Handled accounts payable and receivable.
-Handled customer complaints/Customer Service
on sales floor.
-Responsible for all clerical duties: correspondence, filing, data entry, etc.
-Worked closely with
Credit Department regarding customer accounts.
1993-1996 Old Dominion University Norfolk,
B.S., Interdisciplinary Studies ø Professional Communications
Patrick Henry Community College Martinsville, VA
A.A., General Studies
XP, MS Word, MS Excel, MS Outlook, MS Office, Internet Explorer, and Cam Systems Eclipse.
Location: Platte City, MO
OFFICE ADMINISTRATION / CUSTOMER SERVICE REP / SALES
Competent, highly productive and self-motivated young professional
provides experience in the following business areas:
sales / marketing / customer service. Offer strong experience in
sales/marketing/customer service acquired through 2 years of experience in real estate industry as a Leasing Agent and Assistant
Apartment Manager. Attained 5 years of experience in hospitality industry where sales and customer service were the dominating
aspects to everyday activities. Generate new business and sales by truly ÒlisteningÓ to prospective customersÕ needs and concerns
and developing solutions to meet their needs. Friendly, outgoing personality
is link to establishing rapport and credibility and subsequent sales. office administration. Background is complemented by
outstanding office administration skills and ability to juggle numerous administrative tasks. Accustomed to working with vendors
and managing small team for the last 18 months. Strong time management, organization and prioritization skills; excellent
interpersonal and communication skills. Utilize various software programs to produce business documents and various marketing
tools. bookkeeping. Accumulated 18 months of experience in Accounts Receivable, other bookkeeping functions and foundation
in accounting. Review invoice discrepancies and resolve issues; prepare bank deposits; utilize Rent Roll to track accounting
information and generate multiple accounting reports. For 5 years handled large sums of cash on daily basis and prepared cash
computer knowledge. Proficient in Microsoft Word, Publisher,
PowerPoint, Excel, Access and Works. Avid user of the Internet.
Seeking subcontracting, work-from-home career opportunities
FALCON POINT APARTMENTS ø Kansas City, MO 2000 to Present
Assistant Manager ø since 2001
with Manager to direct multiple operations of 192-unit apartment complex. Primary activity entails all aspects of apartment
management including showing apartments to potential tenants and facilitating the entire sales process, handling leasing and
closing functions, resolving complaints and on-site incidents, tenant relations, overseeing delinquent and problem accounts,
and managing all aspects of the office in conjunction with manager. Entrusted to make decisions concerning businesses assets.
Manage 3 staff members in absence of manager. Sales and customer service
are primary components to business growth. Summary of key functions:
Bookkeeping: Review invoices and enter data into
computer system; research and resolve invoice issues; tally deposits, enter information in system and close out batch; prepare
bank deposits; handled payroll on 3 occasions. Utilize QuickBooks and Rent Roll software to track financial data, generate
residential information and business reports.
Administration. Spend great deal of time using various software programs
to accomplish multitude of tasks. Activities include posting rent, entering invoices, generating lease-ending reports, vacancy
reports, month-end accounting, traffic, closing ratio and other reports, retrieving data on residents, entering pro-rates
and charge-up fees (pet fees, carport fees, etc.), entering maintenance work order information, and other activities. Interact
with residents, customers, vendors, supervisors and apartment locators, primarily
Worked with 704 potential tenants and closed 160 deals (44%); closing ratio is higher than most apartments
whose ratio generally reaches 33%. In September 2002, closed 50%.
Recognized for closing the most deals 16 out of 32 months
of tenure (50%).
Closed 34% of deals in 2000 and 54% in 2001.
Played a key role in improving employee productivity
and morale that led to higher sales.
Developed a Òcall sheetÓ outlining significant questions for Leasing Agents to ask
potential tenants that helped increase sales. Idea was important in helping company earn high performance ratings when surveyed
by Òsecret shoppers.Ó
Leasing Consultant ø 2000 to 2001
In this sales role, contacted Apartment Locators to
inform them of apartment availability and special ÒdealsÓ and marketed apartments
to area businesses. Devoted 100% of time and energy into marketing and promoting business to propel sales in this extremely
competitive industry. Handled diverse administrative activities and cultivated rich relationships with many tenants that led
to referrals and lease renewals.
Championed a Business-2-Business program during first year to capitalize on potential
opportunities with leading area businesses. Helped Create and launch a Preferred Employer Program that was highly successful
and is still in existence and still reaping financial benefits.
Fostered vital relationships with numerous apartment locators
and continuously interacted with them to generate more traffic and sales.
Successful marketing and promotional campaigns
were pivotal in boosting business and revenue
Paid attention to the needs of tenants and responded in an urgent manner
that led to many renewals.
Maintained high level of productivity among
other Leasing Agents.
OUTBACK STEAKHOUSE ø Kansas City, MO 1995 to 2000
Server / Hostess
of Hosts and Hostesses during 5 year period.
Successfully sold an additional $10 to $20 per ticket through suggestive
Collected/processed $200 to $900 per night.
Recognized as a highly efficient professional; continually
received compliments on superior service.
Location: Pinellas Park, FLA
To obtain a position that utilizes my experience with the opportunity for advancement.
orientated, self-motivated, highly organized professional individual with good communication and customer service skills.
With 50-60 WPM typing capabilities.
1994-1998 High School Diploma,
Lakewood High School
1998-2000 Diploma in Medical Transcription, Professional Career Development
Dictation Transcriptionist, Allstate
Picked up and dropped off all materials
statements taken from claimants
Proofread and corrected transcription
Major League Baseball Players Alumni Association
Completed all solicitation mailings
typing jobs set forth by the company
November 2001-February 2002
Edward White Hospital
Verified admission and discharge dates on patients for insurance companies
all Emergency room and inpatient records
Pulled records for review
All other duties set forth by my supervisor.
February 2002-May 2002
discharged patient records from the different hospital units
Created medical record folders for each discharged patient
all discharged patients records according to the standardized chart order
Verified and merged all duplicate medical record
Verified admission and discharge dates for insurance companies
Assisted physicians with record
All other duties set forth by my supervisor.
Location: Bozrah, CT
US Army (10 years):
Communications Center Specialist
Secretary for Inspector GeneralÕs Office
Non-Commissioned Officer Academy
Attended Northern Virginia Community College, Manassas, VA ø Business
Mohegan Community College, Norwich, CT ø Business
Graduate Computer Processing Institute, East Hartford, CT ø Information
Connecticut Health and Life Insurance License
Type 90 wpm; Dictaphone; fax; Xerox high speed copiers; PCÕs; create and burn CDÕs; Bell & Howell (Photomatrix and
Fujitsu high speed scanners; GBC Binding machine; Word Perfect; Lotus 1,2,3; Wang; Oracle; Windows 95, 97, 2000, Millennium
and Windows NT; Excel; Filemaker Pro; can install hardware and software.
Dec 00 to Jul 02
Kelly Services, New London, CT ø Administrative support as a temporary at:
Connecticut State University, Graduate Division/Office of Professional Studies, on a special project for NCATE Accreditation
and also as Department Secretary for the Health and Physical Education and the Communication Departments. Also worked
at Foxwoods Resort Casino in the Audit Department.
Aug 00 to Nov 00
American Income Insurance Company, Meriden, CT - Sales position
selling Health, Life and Short Term Disability insurance. I moved up from Maryland for this position but was disappointed
because the position did not pay or work out as promised.
Apr 99 to Jun 00
MD HomesAd, Clinton, MD ø Sales position selling advertising to Real Estate Agents in a local
homes magazine. Organized sales meetings at area real estate offices; typed the monthly updates for print; updated the
web site; organized the distribution of the magazines.
Jan 98 to Apr 99
Xerox Business Systems, Rosslyn, VA ø Account Coordinator/Trainer ø
I was hired for a Pilot Project
to train individuals on the basics of computers, legal document handling and to scan the legal documents on high speed scanners
with a goal of 5,000 to 10,000 images/day/person and to create CDÕs of these
for the attorneyÕs to carry to court. I worked in an office in downtown Washington, DC. I also learned to operate
and maintain the high-speed Xerox printers. I became a shift supervisor and worked many different hours on all shifts
The scan project was assigned to another company. I was asked to stay with Xerox but I was not happy with
the working conditions, so I declined.
Jun 96 to Jan 98
Daticon Systems, Inc., Gales Ferry, CT ø Supervisor ø Scanner/Operator
Started as a scanner, I went on
road trips to PA, NY and various CT locations as needed. Scanned legal documents for cases such as the DOW Chemical-Breast
Implant, Fox-Turner suing Time-Warner, State of New York Lead Paint, etc. I became a 3rd shift supervisor and when Daticon Systems expanded to Alexandria, VA, I volunteered to train and assist
in opening the office. I was there for 5 weeks when they requested I stay. I moved to MD in Aug 96.
no benefits offered and when they began talking of lay-offs I moved on.
Dec 95 to Jun 96
Kelly Services, New London, CT ø Administrative support as a temporary at:
Resort Casino in their Purchasing Department.
Apr 95 to Dec 95
Harbour House Hotel, Watch Hill, RI ø Manager of the hotel and convenience store. I was the manager
and sole employee of a summer resort hotel located on the beach in Watch Hill, RI. I took reservations, did the books,
cleaned the rooms, ran the convenience store, etc. My children and I lived there. I was on
call 24/7. I
was laid off in July 95 when I fell on the stairs at work and broke my left
arm and shoulder in three places. I was out of work until Dec 95.
Aug 94 to Apr 95
Thornton, Thornton & Thompson, Westerly, RI ø Secretary for four lawyers. Typed letters,
wills, real estate and business transactions, transcribing, filing, and receptionist duties. I left this position for the
Harbour House because the pay was better and it provided a place to live, of which at this particular time, was a concern.
89 to Aug 94
Stop & Shop, Westerly, RI (part-time) ø Secretary
for store manager; cashier; cash office. On a Wang computer I did payroll and work schedules for approximately 200 employees;
did all the hiring; would work on the cash register if it was really busy and also worked behind the cash office and
courtesy desk when needed. During this time I also worked part-time as a receptionist for a private club in the summer and in the winter I did taxes to supplement my income.
Dec 81 to
I was married at this time, attended college
and had my family. My husband wanted me to stay home and we moved a lot with his career. We separated in 1989
and divorced in Dec 91.
Aug 79 to Dec 81
of Shipbuilding, Conversion & Repair, Groton, CT ø Technical Librarian (Government ø GS-5/3) Organized and maintained
a technical library for the submarines. This library had been closed for a year and a half when I was hired. Regretfully,
I left this position when I got married and we moved.
Aug 78 to Aug 79
General Dynamics, Electric Boat, Groton, CT ø ShipÕs Secretary ø worked as secretary for new ships in construction.
Office was on top of a submarine as it was being built. I left
this job for a government position.
Jun 68 to Aug 78
Army ø Staff Sergeant ø Honorable Discharge
First trained in Communication Center Specialist; when I got to my duty station
the Communication Center was full and I was transferred to the Inspector GeneralÕs Office and went on the inspection team.
Transferred to Recruiting for the last 5 years.
Location: Sheldahl, IA
IÕm currently working in the field of management. IÕm interested in staying in that field or possibly
getting into just the bookkeeping end of it. I would like to do more in accounting and clerical.
Employer: CaseyÕs Title: Manager
Location: Slater, IA Duration: 03/1992-06/2000
I managed a convenience store for 8 years. I was in charge of hiring employees, doing books daily, payroll, ordering,
resets when needed, inventory, and making sure the store looked clean. We
also served food so it was important to make sure that there was a good product being served to the customers. I was in charge
of the money and making sure it went to the bank every day.
Employer: Subway Title: Manager
Location: Polk City, IA
I was in charge of making sure the store was open every day, doing the
books, banking, ordering, scheduling, serving food to customers, and making sure the store was clean.
Employer: Kum &
Go Title: Sales Manager
Location: Ankeny, IA Duration: 06/2000-present
I do books when the manager
is gone. I also check in vendors, keep my assigned areas in the store clean, and wait on customers. I am in charge of some of the ordering, but not all of it.
Skills and Abilities:
have computer skills, 10 key, 10 years of customer service and work well unsupervised.
I have worked with the programs
MSWorks and Lotus notes. I also know how to do payroll .
I am a self-starter and work well on my own.
Rotisserie and Grill, Sandpoint, Idaho
Primary cashier for local restaurant. Additional responsibilities included
food and beverage service and bookkeeping.
Scott Entertainment, Portland, Oregon
inventory, scheduling, payroll, collections, and customer service relations. Oversaw banking procedures, daily cash
reconciliation, and projects. Accountable for employing and training staff. Recognized for monthly sales and meeting
1999 - 2001
Planning and Zoning Department, Sandpoint, Idaho
Primary telephone operator, customer service, recorded and prepared hearing
minutes. Accountable for file and database maintenance. Researched and prepared mailing lists for legals pertaining
to public hearings. Oversaw office procedures, supplies, and incidentals.
1998 ø 1999
Gallatin Equipment, Belgrade, Montana
Primary telephone operator. Accountable for bank deposits, daily
cash reconciliation, monthly billing and collections. Developed and prepared marketing materials. Oversaw office
procedures, supplies, and incidentals.
1996 ø 1997
Deschutes River Broadcasting of Bozeman, Inc., Bozeman, Montana
Primary telephone operator. Routing
of daily mail, organizing, recording, and depositing daily receivables. Accountable for processing and mailing weekly
billing for three radio stations. Assisted with daily traffic duties directly related to advertising and music for
1995 ø 1996
Office Manager/Program Assistant
American Wildlands, Bozeman, Montana
prospecting and bookkeeping for a nonprofit organization. Accountable for research, daily correspondence, updating all
files, and tracking environmental, agency, and legal documents. Assisted with all publications and marketing materials.
Manager of the Northern Rockies Office and assistant to the Executive Director.
1994 ø 1995
Marketing Assistant/Production Assistant
Capron Lighting and Sound Company, Inc., Boston,
New business and market research for special event company. Prepared marketing and public relations
materials. Assisted with event production in addition to coordinating and managing extensive production details for
various concerts. Maintained meeting and travel schedules for the company president.
1991 ø 1993
Pocomo Productions, Nantucket, Massachusetts
Assisted in conceptualizing event party ideas. Created
advertising, coordinated staff and entertainment. Assessed technical requirements, established ticketing procedures, implemented
décor and menu, and oversaw payables and receivables.
WordPerfect 7/8, Office 2000, Corel Word Perfect Suite 8, MSExcel, MSWord 97/2000, MSAccess, AmiPro,
Filemaker Pro, Print Shop Deluxe III, CBSI, IBM AS400
Boston Center for Adult Education ø Computer
The Wilkinson Group ø Event Management and Marketing
Bozeman Senior High School
Location: Monaca, PA
nearly four years of experience in the Technical Recruiting field. Proven track record of finding qualified candidates
in order to meet the hiring needs in the IT, Telecom, and Pharmaceutical industries. Experienced in advanced Internet search
techniques, through AIRS training, with the ability to find candidates, clients, and research information. Have additional,
varied experience in sales, human resources, payroll, accounts payable, and administration. Willing to work remotely or on
(August 2001 - October 2001, May 2002 - June 2002 &
July 2002 - Present)
Pittsburgh, PA (Part-time Contract)
closely with the Chief Product Officer, VP of Operations, Clinical Systems Manager, and the Manager of Clinical Data Management
to develop job descriptions and candidate profiles.
Utilize the Internet to find qualified candidates for full-time permanent
Contact candidates via email and telephone for an initial screening.
Review resumes of interested candidates
with the hiring managers.
Schedule phone screenings and in-person interviews with the appropriate personnel.
feedback to each candidate throughout the hiring process.
Encourage employees to refer friends and former co-workers for
Responsible for finding candidates in the pharmaceutical
industry for positions such as Clinical Data Associate, Clinical Data Manager, Clinical Programmer/Analyst, Clinical Systems
QA/Regulatory Affairs Manager, Clinical Research Associate, Clinical Site Services Manager, Project Manager,
Inventory Manager, and Clinical Research Scientist.
Submitted over 300 candidates to the hiring managers for further consideration.
recruiter responsible for all of InvivodataÕs hiring needs in Pittsburgh.
Babcock & Wilcox Construction Company, Inc.
(January 2002 - November 2002)
Springdale, PA & New Haven, WV
Assistant Office Manager/Timekeeper
General areas of responsibility include payroll, accounts payable, technical support and general
Use Timberline and Magic software programs to administer all aspects of payroll, including time entry,
employee data, printing checks, and tracking man hours for each job number associated with the overall construction project.
in compiling safety/incident reports, as well as letters of correspondence to unions, vendors, and customer representatives.
technical support to co-workers regarding the functional use of computer software programs and Windows applications.
and maintain accurate records of employee work hours, absences, late arrivals, and early departures for as many as 200+ employees.
document, and pay 5-20 vendor bills on a weekly basis.
Assist new employees
in filling out documents crucial to the initial hiring process including W-4Õs, I-9Õs, and other employment forms.
payroll documents to the company headquarters electronically and by mail each week.
Manor Care Nursing Home
2002 - January 2002)
McMurray, PA (Part-time, Temporary)
Human Resources Generalist
Supplemented coverage in
the Human Resources Department until a new, full-time Human Resources Manager was hired.
Answered employee questions concerning
health benefit options and the method of enrollment.
Arranged interview times between candidates and the management staff.
candidate references on behalf of Manor Care management personnel following the final stages of the interview process.
Gathered information in reference to professional certifications, background checks,
and medical information of employees and/or candidates.
Coordinated schedule for pre-employment physical exams and tuberculosis
Served as main point of contact for all employees at the McMurray facility for a range of HR issues.
(July 2001 - August 2001)
Englewood Cliffs, NJ (Part-time, Temporary, Telecommute)
the Internet to find companies who have a need for certified Six Sigma professionals.
Conducted Internet research to find
the appropriate contact information of these potential clients.
Provided the account manager with a client company name,
contact person, phone number, address, and email address in effort to submit Staffing
CrewÕs Six Sigma candidates for the clientÕs openings.
Researched companies identified by the account manager to find the
appropriate contact information.
Worked under the incentive of a commission for finding a client, who then hires a Staffing
(March 2000 - June 2001)
Westford, MA (Telecommute)
(March 2001-June 2001)
Coordinated recruiting strategies with recruiters/hiring managers for the summer internship
Posted positions on various job boards.
Used the Internet as a resource to locate qualified internship
Conducted initial phone screenings with candidates to determine eligibility
for the internship program.
Served as the contact point between the hiring manager & the candidate during the hiring
Responsible for identifying interns who will be eligible for full-time employment following the internship.
track of reports on number of positions, candidates submitted, pending offers, etc.
Maintained eSourcer responsibilities
after being promoted to this position.
(March 2000-June 2001)
Assisted recruiters by locating qualified
telecommunications professionals via the Internet.
Made initial contact with potential candidates via email and/or telephone.
Posted job descriptions to internal and external Internet sites.
Introduced candidates to
relevant opportunities with Lucent.
Pre-screened candidates to find out availability, location preferences, and salary
Found candidates via job boards, news groups, virtual communities, search engines, discussion boards, postings,
Responsible for finding candidates with skills such as FPGA, VHDL, Verilog, ATM, Frame Relay, SS7, EIGP,
SONET, ISDN, VoIP, TCP/IP, PPP, Unix, C/C++, Fireberd, T-berd, IP protocols, Telecommunication Sales, and others.
resumes of interested candidates into the database of LucentÕs applicant tracking system.
Submitted weekly reports pertaining
to the results of candidate searches.
Attended various seminars and training sessions with respect to recruiting.
Provided a total of 35-50 candidates per week for two or more recruiters.
Trained new eSourcers
to use search tools and search methods, such as AIRS Search Station.
Researched websites, search tools, articles &
books, and reported findings to my supervisor.
Mastech Systems Corporation
(April 1998-March 2000)
Associate Technical Recruiter/Sourcer
Assisted technical recruiters by locating qualified IT professionals via the
Made initial contact with IT professionals via email and/or telephone.
Posted job descriptions to various
job boards and news groups.
Introduced the candidates to Mastech and potential job opportunities.
Pre-screened candidates to find out availability, location preferences, and salary requirements.
accurate records and reports of all candidate responses and pertinent information.
Demonstrated the ability to find candidates
with a variety of technical skills such as, MVS, Cobol, Java, Cold Fusion, HTML, Dreamweaver, Unix, C/C++, Visual Basic, Access,
Oracle, PL/SQL, Sybase, Powerbuilder, SS7, ATM, Cisco routers, TCP/IP, Windows 95/98/NT, VAX, VMS, Solaris, SPARC, AIX, SP2
Provided recruiters with 150-200 pre-screened, qualified candidates per month.
Received on-going training
to learn advanced Internet search techniques.
Found candidates via job boards, news groups, search engines, discussion
boards, virtual communities, postings, and referrals.
Department Store-Salesperson (November 2001-January 2002, part-time)
Finley Fine Jewelry-Salesperson (March 1998-April
DuffÕs Business Institute-Admissions Representative (September 1997-February 1998)
National Tire &
Battery-Customer Sales & Service Representative (September 1996-December 1997)
Vector Marketing-Branch Manager (May
1996-August 1996 & May 1995-August 1995)
Vector Marketing-Sales Representative (May 1993-April 1995 & September
Thirst for Knowledge Award-Lucent
Technologies (July 2000)
Sourcer of the Year-Mastech (December 1998)
Proficient in using
job boards, news groups, discussion boards, virtual communities and search engines to find candidates.
Proficient in Internet
search techniques such as Boolean searches, x-raying, flip searches, peeling a URL, etc.
Functional use of Windows 95/98/NT/2000/XP,
MS Front Page, Excel, Word, Timberline, and Magic.
Roberts Wesleyan College (September 1991-May
Bachelor of Science, Art Education
AIRS Search Station Training (September 2000)
AIRS Search Lab
Location: Philadelphia, PA
To obtain a position with a corporation that will allow me to utilize my educational and acquired skills.
programs including Outlook, Excel, Access and Word, Windows 95/98/00/NT, Word Processing, Lotus Notes, Lawson, Internet, AS/400
and Typing 55WPM.
1997-1998 Medical Assistant, Delaware Valley Medical Assisting, Philadelphia, PA
Course of Study: Business and Science, Community College of Philadelphia, Philadelphia, PA. GPA: 3.5
2001-Present Charming Shoppes, Inc., Bensalem, PA
Administrative Assistant, Facilities
Facilities Director in correspondence with clients and employees. Maintain on-line timesheet system; tracking of personal,
vacation, and sick time for 4 departments. Process upload invoices onto an Excel Template and send to Accounts Payable via
email as well as single invoices. Responsible for scheduling internal performance reviews and all formal and informal training.
Support special project coordinator with new building construction issues including meeting scheduling, project tracking,
and correspondence. Maintain numerous projects in Excel Spreadsheet form and schedule all appointments and meetings for Director
and Vice President. Support Switchboard Operator/Receptionist on a daily basis.
1999-2001 Credit Card Center, Philadelphia,
Administrative Assistant/Team Leader for Credit/Leasing
Responsibilities included administered credit reports for
all new accounts entering the office daily, generated database file into
Microsoft Access, supervised all employees as well as office documentation and reported to the President and Vice president.
Processed all declines, approvals, and additional information for all leasing companies. Communicated with sales department
to obtain missing information. Monitored outstanding leases and reprocessed at required intervals. Created lease invoice documentation
for both leasing companies and customers. Promoted from Administered Assistant to Team leader of department within six months
and worked with Leasing Director. Kept and updated all office reports in Excel and delivered to Director of Leasing and Vice
1998-1999 Advanta Mortgage Corporation, Springhouse, PA
Preformed heavy data
entry. Sent out RESPA documentation to mortgage customers. Provided clerical
support for CSC East Underwriting Department. Conducted internal and external customer service. Obtained cross training for
Processing, Post Funding, and credit reports. Promoted from clerical support to Loan Processor for underwriters.
Bronze Beach Tanning Salon, Philadelphia, PA
Set up all appointments, billed clients, and performed general
managerial duties. Sold tanning plans to clients and managed plan to completion. Controlled inventories.
Location: Wilmington, DE
obtain a position that may lead to a challenging career.
New Castle County
Department of Community Services
Clerk/ Typist (seasonal / part-time)
-Clerical support to Housing Program Administrator.
meetings and appointments.
-Answer multi-line telephone.
(AIG Insurance Co. Wilm, DE )
Data Entry Operator (11,256 kph 2% error rate)
-Processed customer claims for an insurance
-Performed imaging tasks such as address changes and policy
-Completed special project, Backlog information
Crestview Medical Center
Medical Assistant & Office Manager
-Satisfied patient needs, and managed other employees (payroll
1999-2000 Star Technical Institute Wilm ,De
Diploma Graduated with Honors.
1992-1996 Glasgow Highschool & James Groves Adult Program . Wilm,De
Computer literate, detail oriented, Self -starter,
Enthusiastic and Creative.
O.S.H.A, Phlebotomy (pending ), Electrocardiogram,
First Aid and
To provide my clients, customers and employer with the highest quality of services, assignments, tasks and duties in an
efficient and professional manner.
Reliance College of Business ø Small Business/Sales Course
Legal Secretarial Course
SIAST Wascana Campus
Early Childhood Development Program
Direct Marketing and Promotions
June 2002ø Present
Staffing Specialist/Candidate Manager (Home Based)
Business Development Functions
Research & Marketing Duties
Assisting with the placement of advertisements and job postings to attract candidates
Screening, testing and interviewing
Determining suitability of a match between the needs and qualifications of my candidates and those required
by the employer/subscriber for positions
Presenting the positions to candidates and responding
to their questions regarding the positions
Refer interested candidates to employer/subscribers
Follow up with candidates
May 2002 ø Present (Home Based)
I am on the Transcription Team
as well as the Call Center Team.
This is a virtual Company based out
of Texas. I log into an online call center and handle customer service inquiries/complaints for several different clients.
I am an Independent Contractor working out of my home office. The workflow with this Company is not steady and each project
is on a Contract basis.
October 2001 ø June 2002 (Home Based)
Rep for a Virtual Call Center. I managed
incoming calls for a Virtual Call Center located in the US and processed customers
orders by way of Credit Card, Cheque-by-Phone or Prepaid Time. I would log into the call center from my home computer with
an ID and password via a secured online web site. The calls were script driven and required some up-sell. I handled customer
service duties such as complaints and inquiries as well.
ø Office Manager
May 1998 ø June 2001
This was a family business that manufactured and installed farm equipment.
I was in charge of running the administrative end of the Company based out of my home. I was also responsible for the interviewing
Leslie, Shirkey & Laurin
March 1993 ø 1996
Word Processing of Legal Documents,
Correspondence and Confidential Information
Preparing and Processing Real Estate Matters
Issuing of Court Documents
When I went on maternity
leave, I continued to work from my home for this firm.
November 1987 ø February 1992
Credit Union Central
November 1981 ø May 1986
Steno/Reception for CEOÕs Department
Main Switchboard on a Rotation Basis
Steno Duties for CEO as well as Assignments for Other Senior Management
Word Processing of Various Letters, Documents, Confidential Information, Reports
Board Related Duties, Mailouts and Arranging Meetings and Conferences
Organizing Travel Arrangements
Volunteering, Exercising, Avid Reader.